VoIP: Difference between revisions

From VTX Public Wiki

(add link towards EasyShare for Connect PBX and link to 3CX FAQ)
(Quick User Guides table split into Backend (wiki PDF) / Espace Client (EC PDF); EC links for N670IP and N870IP; fix typo Quik)
 
(20 intermediate revisions by 2 users not shown)
Line 1: Line 1:
== Quick User Guides ==
{{DISPLAYTITLE:Telephony Services by VTX}}

<table style="text-align: center;" border="1">
<tr><th colspan="3">'''VTX/Teams Integration'''</th></tr>
<tr>
<td><center>[[File:Teams Connect Service new.png|thumb|186x186px|link=VoIP:VTX_Teams_Connect|[[VoIP:VTX_Teams_Connect|VTX Teams Connect]]|center]]</center></td>
<td><center>[[File:Teams Virtual Service new.png|thumb|186x186px|link=VoIP:VTX_Teams_Virtual|[[VoIP:VTX_Teams_Virtual|VTX Teams Virtual]]|center]]</center></td>
<td><center>[[File:Teams Presence Synchronisation.png|thumb|186x186px|link=VoIP:VTX_VPBX_Teams_Presence_Synchronisation|'''<font color="red">CONTROLLED INTRODUCTION ONLY</font>''' [[VoIP:VTX_VPBX_Teams_Presence_Synchronisation|VTX VPBX Teams Presence Synchronisation]]|center]]</center></td>
</tr>
<tr><td><center>'''"Direct Routing"''' : Receive all your calls, manage all setup in Teams
and benefit from a few value added features from VTX</center>
</td><td><center>'''"Hybrid Mode"''': Integrate your Teams clients like any other device
in your VTX VPBX service. </center>
</td><td><center>'''"Rich Presence Sync"''' : '''<font color="red">CONTROLLED INTRODUCTION ONLY</font>''' - Only sync status presence between Teams and VTX VPBX not to be seen as available when you are in a call or meeting on the other service</center></td></tr></table>

<table border="1">
<tr><th colspan="5">'''Functions and more'''</th></tr><tr><td>
[[File:VPBX ACD.png|186x186px|thumb|left|link=VoIP:Tuto:ACD|<center>[[VoIP:Tuto:ACD|ACD Tutorial & FAQ's]]</center>]]</td><td>[[File:VPBX OPENAPI.png|186x186px|thumb|left|link=VoIP:OpenAPI|<center>[[VoIP:OpenAPI|OpenAPI]]</center>]]</td><td>[[File:VPBX CSTA.png|186x186px|thumb|left|link=VoIP:CSTA|<center>[[VoIP:CSTA|CSTA & FAQ's]]</center>]]</td><td>[[File:VPBX CRM.png|186x186px|thumb|left|link=VoIP:3rd_Party_Integration|<center>[[VoIP:3rd_Party_Integration|3rd party integration]]</center>]]</td><td>[[File:VPBX LDAP vtx.png|186x186px|thumb|left|link=VoIP:LDAP|<center>[[VoIP:LDAP|LDAP & FAQ's]]</center>]]</td></tr><tr><td><table border="1">
<tr><td>
[[File:TTS.png|186x186px|thumb|left|link=VoIP:TTS|<center>[[VoIP:TTS|TTS - Text To Speech]]</center>]]</td></tr>
</table></td><td></td><td></td><td></td><td></td></tr></table>
{| class="wikitable"
{| class="wikitable"
|+'''Hardware and Softphones'''{{Notice|Now quick user guides are directly visible in Kiosk Selfcare Hardware Module close to the phone assigned to your number}}
|+'''Hardware and Softphones'''{{Notice|Now quick user guides are directly visible in Kiosk Selfcare Hardware Module close to the phone assigned to your number}}
!'''BRAND'''
!'''BRAND'''
!'''User Guides'''
!'''Model'''
!'''Quick User Guides (Backend)'''
!'''Quick User Guides (Espace Client)'''
!'''Advanced Documentation'''
!'''FAQ'''
!'''FAQ'''
|-
|-
|'''VTX Softphones'''
|'''VTX Softphones'''
|
|[https://wiki.vtx.ch/wiki/VoIP:QuickUserGuide_DesktopControl DesktopControl]
| colspan="2" |[https://wiki.vtx.ch/wiki/VoIP:QuickUserGuide_DesktopControl DesktopControl]


[https://wiki.vtx.ch/wiki/VoIP:QuickUserGuide_MobileControl MobileControl]
[https://wiki.vtx.ch/wiki/VoIP:QuickUserGuide_MobileControl MobileControl]
|
|[[FAQ:VoIP:DesktopControl|FAQ DesktopControl]]
|[[FAQ:VoIP:DesktopControl|FAQ DesktopControl]]
[[FAQ:VoIP:MobileControl|FAQ MobileControl]]
[[FAQ:VoIP:MobileControl|FAQ MobileControl]]
|-
|-
|'''CISCO'''
|'''CISCO'''
|'''ATA191 / ATA192'''
|'''EN''': [https://wiki.vtx.ch/media/cug/cisco/ata191-ata192/celeste-ata191-ata192-quick-start-guide-en.pdf celeste-ata191-ata192-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/cisco/ata191-ata192/celeste-ata191-ata192-guide-demarrage-rapide-fr.pdf celeste-ata191-ata192-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/cisco/ata191-ata192/celeste-ata191-ata192-schnellstartanleitung-de.pdf celeste-ata191-ata192-schnellstartanleitung-de.pdf]
|
|
|
|[[FAQ:VoIP:Cisco|FAQ Cisco Phones]]
|[[FAQ:VoIP:Cisco|FAQ Cisco Phones]]
|-
|-
|'''GIGASET'''
| rowspan="3" |'''GIGASET'''
|'''N670IP'''
|[[VoIP:Gigaset:Nx70IP|Gigaset N870IP and N670IP]]
|'''EN''': [https://wiki.vtx.ch/media/cug/gigaset/n670ip/celeste-gigaset-n670ip-quick-start-guide-en.pdf gigaset-n670ip-quick-start-guide-en.pdf]
|[[FAQ:VoIP:Gigaset|FAQ Gigaset Phones]]
'''FR''': [https://wiki.vtx.ch/media/cug/gigaset/n670ip/celeste-gigaset-n670ip-guide-demarrage-rapide-fr.pdf gigaset-n670ip-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/gigaset/n670ip/celeste-gigaset-n670ip-schnellstartanleitung-de.pdf gigaset-n670ip-schnellstartanleitung-de.pdf]
|'''EN''': [https://espace-clients.celeste.fr/documents/download/139?system=internal celeste-gigaset-n670ip-quick-start-guide-en.pdf]
'''FR''': [https://espace-clients.celeste.fr/documents/download/135?system=internal celeste-gigaset-n670ip-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://espace-clients.celeste.fr/documents/download/143?system=internal celeste-gigaset-n670ip-schnellstartanleitung-de.pdf]
| rowspan="3" |[[VoIP:Gigaset:Nx70IP|Gigaset N870IP and N670IP]]
| rowspan="3" |[[FAQ:VoIP:Gigaset|FAQ Gigaset Phones]]
|-
|'''N870IP'''
|'''EN''': [https://wiki.vtx.ch/media/cug/gigaset/n870ip/celeste-gigaset-n870ip-quick-start-guide-en.pdf gigaset-n870ip-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/gigaset/n870ip/celeste-gigaset-n870ip-guide-demarrage-rapide-fr.pdf gigaset-n870ip-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/gigaset/n870ip/celeste-gigaset-n870ip-schnellstartanleitung-de.pdf gigaset-n870ip-schnellstartanleitung-de.pdf]
|'''EN''': [https://espace-clients.celeste.fr/documents/download/141?system=internal celeste-gigaset-n870ip-quick-start-guide-en.pdf]
'''FR''': [https://espace-clients.celeste.fr/documents/download/137?system=internal celeste-gigaset-n870ip-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://espace-clients.celeste.fr/documents/download/145?system=internal celeste-gigaset-n870ip-schnellstartanleitung-de.pdf]
|-
|'''DECT PRO handsets''' (SL800H, S700H, R700H, SL750H, R650H, S650H)
|'''EN''': [https://wiki.vtx.ch/media/cug/gigaset/handsets/celeste-gigaset-handsets-quick-start-guide-en.pdf gigaset-handsets-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/gigaset/handsets/celeste-gigaset-handsets-guide-demarrage-rapide-fr.pdf gigaset-handsets-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/gigaset/handsets/celeste-gigaset-handsets-schnellstartanleitung-de.pdf gigaset-handsets-schnellstartanleitung-de.pdf]
|
|-
|-
|'''JABRA'''
|'''JABRA'''
|
|[[VoIP:QuickUserGuide Jabra Evolve|Jabra Evolve User Guide]]
| colspan="2" |[[VoIP:QuickUserGuide Jabra Evolve|Jabra Evolve User Guide]]
|
|[[FAQ:VoIP:Jabra|FAQ Jabra]]
|[[FAQ:VoIP:Jabra|FAQ Jabra]]
|-
|'''MICROSOFT'''
|'''TRUNK Teams Connect'''
|'''EN''': [https://wiki.vtx.ch/media/cug/microsoft/teams-connect/celeste-teams-connect-quick-start-guide-en.pdf celeste-teams-connect-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/microsoft/teams-connect/celeste-teams-connect-guide-demarrage-rapide-fr.pdf celeste-teams-connect-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/microsoft/teams-connect/celeste-teams-connect-schnellstartanleitung-de.pdf celeste-teams-connect-schnellstartanleitung-de.pdf]
|
|[[VoIP:VTX_Teams_Connect|VTX Teams Connect]]
|[[FAQ:Teams|FAQ Teams]]
|-
|-
|'''SNOM'''
|'''SNOM'''
|
|[[VoIP:QuickUserGuide Snom|Snom User Guide]]
| colspan="2" |[[VoIP:QuickUserGuide Snom|Snom User Guide]]
|
|[[FAQ:VoIP:Snom|FAQ Snom Phones]]
|[[FAQ:VoIP:Snom|FAQ Snom Phones]]
|-
|-
|'''YEALINK'''
| rowspan="13" |'''YEALINK'''
|
| colspan="2" |[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''MP54 E2 Teams'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/mp54-e2-teams/celeste-mp54-e2-teams-quick-start-guide-en.pdf celeste-mp54-e2-teams-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/mp54-e2-teams/celeste-mp54-e2-teams-guide-demarrage-rapide-fr.pdf celeste-mp54-e2-teams-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/mp54-e2-teams/celeste-mp54-e2-teams-schnellstartanleitung-de.pdf celeste-mp54-e2-teams-schnellstartanleitung-de.pdf]
|
|[https://wiki.vtx.ch/wiki/VoIP:VTX_Teams_Connect#CPE_MS_Teams Microsoft Teams Phone Management]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''MP56 E2 Teams'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/mp56-e2-teams/celeste-mp56-e2-teams-quick-start-guide-en.pdf celeste-mp56-e2-teams-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/mp56-e2-teams/celeste-mp56-e2-teams-guide-demarrage-rapide-fr.pdf celeste-mp56-e2-teams-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/mp56-e2-teams/celeste-mp56-e2-teams-schnellstartanleitung-de.pdf celeste-mp56-e2-teams-schnellstartanleitung-de.pdf]
|
|[https://wiki.vtx.ch/wiki/VoIP:VTX_Teams_Connect#CPE_MS_Teams Microsoft Teams Phone Management]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''MP58-WH E2 Teams'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/mp58-wh-e2-teams/celeste-mp58-wh-e2-teams-quick-start-guide-en.pdf celeste-mp58-wh-e2-teams-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/mp58-wh-e2-teams/celeste-mp58-wh-e2-teams-guide-demarrage-rapide-fr.pdf celeste-mp58-wh-e2-teams-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/mp58-wh-e2-teams/celeste-mp58-wh-e2-teams-schnellstartanleitung-de.pdf celeste-mp58-wh-e2-teams-schnellstartanleitung-de.pdf]
|
|[https://wiki.vtx.ch/wiki/VoIP:VTX_Teams_Connect#CPE_MS_Teams Microsoft Teams Phone Management]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T31P'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t31p/celeste-t31p-quick-start-guide-en.pdf celeste-t31p-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t31p/celeste-t31p-guide-demarrage-rapide-fr.pdf celeste-t31p-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t31p/celeste-t31p-schnellstartanleitung-de.pdf celeste-t31p-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T73W'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t73w/celeste-t73w-quick-start-guide-en.pdf celeste-t73w-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t73w/celeste-t73w-guide-demarrage-rapide-fr.pdf celeste-t73w-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t73w/celeste-t73w-schnellstartanleitung-de.pdf celeste-t73w-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T74W'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t74w/celeste-t74w-quick-start-guide-en.pdf celeste-t74w-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t74w/celeste-t74w-guide-demarrage-rapide-fr.pdf celeste-t74w-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t74w/celeste-t74w-schnellstartanleitung-de.pdf celeste-t74w-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T85W'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t85w/celeste-t85w-quick-start-guide-en.pdf celeste-t85w-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t85w/celeste-t85w-guide-demarrage-rapide-fr.pdf celeste-t85w-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t85w/celeste-t85w-schnellstartanleitung-de.pdf celeste-t85w-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T53W'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t53w/celeste-t53w-quick-start-guide-en.pdf celeste-t53w-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t53w/celeste-t53w-guide-demarrage-rapide-fr.pdf celeste-t53w-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t53w/celeste-t53w-schnellstartanleitung-de.pdf celeste-t53w-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T54W'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t54w/celeste-t54w-quick-start-guide-en.pdf celeste-t54w-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t54w/celeste-t54w-guide-demarrage-rapide-fr.pdf celeste-t54w-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t54w/celeste-t54w-schnellstartanleitung-de.pdf celeste-t54w-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T57W'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t57w/celeste-t57w-quick-start-guide-en.pdf celeste-t57w-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t57w/celeste-t57w-guide-demarrage-rapide-fr.pdf celeste-t57w-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t57w/celeste-t57w-schnellstartanleitung-de.pdf celeste-t57w-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''T58W Pro'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/t58w-pro/celeste-t58w-pro-quick-start-guide-en.pdf celeste-t58w-pro-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/t58w-pro/celeste-t58w-pro-guide-demarrage-rapide-fr.pdf celeste-t58w-pro-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/t58w-pro/celeste-t58w-pro-schnellstartanleitung-de.pdf celeste-t58w-pro-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|'''CP965'''
|'''EN''': [https://wiki.vtx.ch/media/cug/yealink/cp965/celeste-cp965-quick-start-guide-en.pdf celeste-cp965-quick-start-guide-en.pdf]
'''FR''': [https://wiki.vtx.ch/media/cug/yealink/cp965/celeste-cp965-guide-demarrage-rapide-fr.pdf celeste-cp965-guide-demarrage-rapide-fr.pdf]<br/>
'''DE''': [https://wiki.vtx.ch/media/cug/yealink/cp965/celeste-cp965-schnellstartanleitung-de.pdf celeste-cp965-schnellstartanleitung-de.pdf]
|
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[VoIP:QuickUserGuide Yealink|Yealink User guide]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|[[FAQ:VoIP:Yealink|FAQ Yealink Phones]]
|-
|-
|'''3CX'''
|'''3CX'''
|
|[[VoIP:Hardware:3CX|3CX PBX]]
| colspan="2" |[[VoIP:Hardware:3CX|3CX PBX]]
|
|[[FAQ:3CX|FAQ 3CX]]
|[[FAQ:3CX|FAQ 3CX]]
|-
|-
|'''Connect PBX'''
|'''Connect PBX'''
|
|[https://web.easyshare.ch/views/public/lienPublic.xhtml?id=123&hash=c55491efdef45a13ff9545d2e2bf27ea1ede2e42 different PBX]
| colspan="2" |[https://web.easyshare.ch/views/public/lienPublic.xhtml?id=123&hash=c55491efdef45a13ff9545d2e2bf27ea1ede2e42 different PBX]
|
|
|
|}
|}

== Teams Integation ==
{{DISPLAYTITLE:Telephony Services by VTX}}

<table style="text-align: center;" border="1">
<tr><th colspan="3">'''VTX/Teams Integration'''</th></tr>
<tr>
<td><center>[[File:Teams Connect Service new.png|thumb|186x186px|link=VoIP:VTX_Teams_Connect|[[VoIP:VTX_Teams_Connect|VTX Teams Connect]]|center]]</center></td>
<td><center>[[File:Teams Virtual Service new.png|thumb|186x186px|link=VoIP:VTX_Teams_Virtual|[[VoIP:VTX_Teams_Virtual|VTX Teams Virtual]]|center]]</center></td>
<td><center>[[File:Teams Presence Synchronisation.png|thumb|186x186px|link=VoIP:VTX_VPBX_Teams_Presence_Synchronisation|'''<font color="red">CONTROLLED INTRODUCTION ONLY</font>''' [[VoIP:VTX_VPBX_Teams_Presence_Synchronisation|VTX VPBX Teams Presence Synchronisation]]|center]]</center></td>
</tr>
<tr><td><center>'''"Direct Routing"''' : Receive all your calls, manage all setup in Teams
and benefit from a few value added features from VTX</center>
</td><td><center>'''"Hybrid Mode"''': Integrate your Teams clients like any other device
in your VTX VPBX service. </center>
</td><td><center>'''"Rich Presence Sync"''' : '''<font color="red">CONTROLLED INTRODUCTION ONLY</font>''' - Only sync status presence between Teams and VTX VPBX not to be seen as available when you are in a call or meeting on the other service</center></td></tr></table>

== CRM Integration and API Integration ==
<table border="1">
<tr><th colspan="5">'''Functions and more'''</th></tr><tr><td>
[[File:VPBX ACD.png|186x186px|thumb|left|link=VoIP:Tuto:ACD|<center>[[VoIP:Tuto:ACD|ACD Tutorial & FAQ's]]</center>]]</td><td>[[File:VPBX OPENAPI.png|186x186px|thumb|left|link=VoIP:OpenAPI|<center>[[VoIP:OpenAPI|OpenAPI]]</center>]]</td><td>[[File:VPBX CSTA.png|186x186px|thumb|left|link=VoIP:CSTA|<center>[[VoIP:CSTA|CSTA & FAQ's]]</center>]]</td><td>[[File:VPBX CRM.png|186x186px|thumb|left|link=VoIP:3rd_Party_Integration|<center>[[VoIP:3rd_Party_Integration|3rd party integration]]</center>]]</td><td>[[File:VPBX LDAP vtx.png|186x186px|thumb|left|link=VoIP:LDAP|<center>[[VoIP:LDAP|LDAP & FAQ's]]</center>]]</td></tr></table>

== FAQ and Advanced Features ==
{| class="wikitable"
{| class="wikitable"
|+
|+
|[[File:VPBX_faq_vtx.png|186x186px|thumb|left|link=FAQ:VoIP|<center>[[FAQ:VoIP|VoIP FAQ's]]</center>]]
|[[File:VPBX_faq_vtx.png|186x186px|thumb|left|link=FAQ:VoIP|<center>[[FAQ:VoIP|VoIP FAQ's]]</center>]]
|[[File:TTS.png|186x186px|thumb|left|link=VoIP:TTS|<center>[[VoIP:TTS|TTS - Text To Speech]]</center>]]
|}
|}

Latest revision as of 12:44, 29 October 2026

Quick User Guides[edit | edit source]

Hardware and Softphones
Now quick user guides are directly visible in Kiosk Selfcare Hardware Module close to the phone assigned to your number
BRAND Model Quick User Guides (Backend) Quick User Guides (Espace Client) Advanced Documentation FAQ
VTX Softphones DesktopControl

MobileControl

FAQ DesktopControl

FAQ MobileControl

CISCO ATA191 / ATA192 EN: celeste-ata191-ata192-quick-start-guide-en.pdf

FR: celeste-ata191-ata192-guide-demarrage-rapide-fr.pdf
DE: celeste-ata191-ata192-schnellstartanleitung-de.pdf

FAQ Cisco Phones
GIGASET N670IP EN: gigaset-n670ip-quick-start-guide-en.pdf

FR: gigaset-n670ip-guide-demarrage-rapide-fr.pdf
DE: gigaset-n670ip-schnellstartanleitung-de.pdf

EN: celeste-gigaset-n670ip-quick-start-guide-en.pdf

FR: celeste-gigaset-n670ip-guide-demarrage-rapide-fr.pdf
DE: celeste-gigaset-n670ip-schnellstartanleitung-de.pdf

Gigaset N870IP and N670IP FAQ Gigaset Phones
N870IP EN: gigaset-n870ip-quick-start-guide-en.pdf

FR: gigaset-n870ip-guide-demarrage-rapide-fr.pdf
DE: gigaset-n870ip-schnellstartanleitung-de.pdf

EN: celeste-gigaset-n870ip-quick-start-guide-en.pdf

FR: celeste-gigaset-n870ip-guide-demarrage-rapide-fr.pdf
DE: celeste-gigaset-n870ip-schnellstartanleitung-de.pdf

DECT PRO handsets (SL800H, S700H, R700H, SL750H, R650H, S650H) EN: gigaset-handsets-quick-start-guide-en.pdf

FR: gigaset-handsets-guide-demarrage-rapide-fr.pdf
DE: gigaset-handsets-schnellstartanleitung-de.pdf

JABRA Jabra Evolve User Guide FAQ Jabra
MICROSOFT TRUNK Teams Connect EN: celeste-teams-connect-quick-start-guide-en.pdf

FR: celeste-teams-connect-guide-demarrage-rapide-fr.pdf
DE: celeste-teams-connect-schnellstartanleitung-de.pdf

VTX Teams Connect FAQ Teams
SNOM Snom User Guide FAQ Snom Phones
YEALINK Yealink User guide FAQ Yealink Phones
MP54 E2 Teams EN: celeste-mp54-e2-teams-quick-start-guide-en.pdf

FR: celeste-mp54-e2-teams-guide-demarrage-rapide-fr.pdf
DE: celeste-mp54-e2-teams-schnellstartanleitung-de.pdf

Microsoft Teams Phone Management FAQ Yealink Phones
MP56 E2 Teams EN: celeste-mp56-e2-teams-quick-start-guide-en.pdf

FR: celeste-mp56-e2-teams-guide-demarrage-rapide-fr.pdf
DE: celeste-mp56-e2-teams-schnellstartanleitung-de.pdf

Microsoft Teams Phone Management FAQ Yealink Phones
MP58-WH E2 Teams EN: celeste-mp58-wh-e2-teams-quick-start-guide-en.pdf

FR: celeste-mp58-wh-e2-teams-guide-demarrage-rapide-fr.pdf
DE: celeste-mp58-wh-e2-teams-schnellstartanleitung-de.pdf

Microsoft Teams Phone Management FAQ Yealink Phones
T31P EN: celeste-t31p-quick-start-guide-en.pdf

FR: celeste-t31p-guide-demarrage-rapide-fr.pdf
DE: celeste-t31p-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
T73W EN: celeste-t73w-quick-start-guide-en.pdf

FR: celeste-t73w-guide-demarrage-rapide-fr.pdf
DE: celeste-t73w-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
T74W EN: celeste-t74w-quick-start-guide-en.pdf

FR: celeste-t74w-guide-demarrage-rapide-fr.pdf
DE: celeste-t74w-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
T85W EN: celeste-t85w-quick-start-guide-en.pdf

FR: celeste-t85w-guide-demarrage-rapide-fr.pdf
DE: celeste-t85w-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
T53W EN: celeste-t53w-quick-start-guide-en.pdf

FR: celeste-t53w-guide-demarrage-rapide-fr.pdf
DE: celeste-t53w-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
T54W EN: celeste-t54w-quick-start-guide-en.pdf

FR: celeste-t54w-guide-demarrage-rapide-fr.pdf
DE: celeste-t54w-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
T57W EN: celeste-t57w-quick-start-guide-en.pdf

FR: celeste-t57w-guide-demarrage-rapide-fr.pdf
DE: celeste-t57w-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
T58W Pro EN: celeste-t58w-pro-quick-start-guide-en.pdf

FR: celeste-t58w-pro-guide-demarrage-rapide-fr.pdf
DE: celeste-t58w-pro-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
CP965 EN: celeste-cp965-quick-start-guide-en.pdf

FR: celeste-cp965-guide-demarrage-rapide-fr.pdf
DE: celeste-cp965-schnellstartanleitung-de.pdf

Yealink User guide FAQ Yealink Phones
3CX 3CX PBX FAQ 3CX
Connect PBX different PBX

Teams Integation[edit | edit source]

VTX/Teams Integration
VTX Teams Connect
VTX Teams Virtual
CONTROLLED INTRODUCTION ONLY VTX VPBX Teams Presence Synchronisation
"Direct Routing" : Receive all your calls, manage all setup in Teams and benefit from a few value added features from VTX
"Hybrid Mode": Integrate your Teams clients like any other device in your VTX VPBX service.
"Rich Presence Sync" : CONTROLLED INTRODUCTION ONLY - Only sync status presence between Teams and VTX VPBX not to be seen as available when you are in a call or meeting on the other service

CRM Integration and API Integration[edit | edit source]

Functions and more
ACD Tutorial & FAQ's
OpenAPI
CSTA & FAQ's
3rd party integration
LDAP & FAQ's

FAQ and Advanced Features[edit | edit source]

VoIP FAQ's
TTS - Text To Speech
Retrieved from "https://wiki.vtx.ch/mediawiki/index.php?title=VoIP&oldid=4132"