VoIP:QuickUserGuide Jabra Evolve

From VTX Public Wiki

Introduction[edit | edit source]

Jabra Headset are being used by VTX/CELESTE customers. The purpose of this page is to add the main links and tools where you can find relevant information on the Jabra Headsets

Jabra Headset Model and Official Documentation Links[edit | edit source]

Model Main Jabra Documentation Link Last Firmware
Jabra Evolve2 65 https://www.jabra.com/supportpages/jabra-evolve2-65 2.8.5 from November 2024 ( status on 2025-05-26 )
Jabra Evolve2 75 https://www.jabra.com/supportpages/jabra-evolve2-75 1.11.7 from January 2024 ( status on 2025-05-26 )


FAQ[edit | edit source]

Upgrade Jabra Headset Firmware[edit | edit source]

  • Information: Like any other device, it is important to keep your Jabra Headset up to date to fix potential bugs, get new features or fix some security issues
  • Problematic: You wish to verify if your Jabra Headset is up to date
  • Solution: Use one of the 2 solutions below, using your PC ( Windows or macOS ) or your mobile phone ( Android or iOS )

Using Jabra Direct PC Software[edit | edit source]

  • Problematic: You wish to update your Jabra Headset from your PC
  • Solution: Follow procedure below
  1. Connect to https://www.jabra.com/software-and-services/jabra-direct
  2. Download and install the Windows of MacOS version
  3. Plug your Headset with a USB cable to your PC
  4. Follow the app wizard to update it to last stable version

Using Jabra Sound+ App on your Android/iOS Mobile[edit | edit source]

  • Problematic: You wish to connect your mobile phone to your Jabra Headset to verify if it is up to date
  • Solution: Follow procedure below
  1. Connect to https://www.jabra.com/software-and-services/apps/jabra-sound-plus
  2. (Install Sound+): Scan the QR Code with your phone to install the Android or iOS Jabra Sound+ app
  3. (Pair the Headset with your phone)
    1. Slide the button to pairing mode on your Jabra Headset
    2. Go to the bluetooth mebu of you mobile and add a new device
    3. Select the Jabra handset from the list
  4. (Sound+ App): Start the app on your mobile
    1. let it update the firmware to last stable version


Jabra - Sound+ app - Firmware up to date