VoIP:QuickUserGuide MobileControl

	Android & iOS	Call back	Call/Answer	Transfer	3-Way Conférence	Phone Book	Contact Search	Call journal In/Out/Missed	Rich Presence	Call Forward	Price / month in CHF incl. VAT
MobileControl (free version)	●	●	○	○	○	●	●	●	○	○	Free
MobileCommunicator (paid version)	●	●	●	●	●	●	●	●	●	●	CHF 3.-

● Functionality is available in this version

○ Functionality is not available in this version

First steps

The MobileControl app is available for different mobile devices

Supported operation systems

Android as of version 4.4 (KitKat)

as of iOS 13

Download MobileControl

Google Play Store - Communi5 MobileControl

App Store - Communi5 MobileControl UC

You can download MobileControl from the respective app store.
The app is free of charge. (You may incur costs for the download, however).

		Android: Open "Play Store" (Google) Search for "Communi5 MobileControl" Choose "Communi5 MobileControl UC" click on "Install" Open the application and continue with next step
		iPhone: Open "App Store" (iOS) Search for "Communi5 MobileControl" Choose "Communi5 MobileControl" click on "download" - icon Open the application and continue with next step

Update MobileControl

TO FIX

Requirements - Activate Mobile Control - Get your credentials

• Prerequisit: Application activated + have Softphone credentials (Username + Password + Server) - sent by your Partner or Admin or visible in Kiosk (if you have access).
  • For "FREE VERSION": Activate MOBILE APPLICATION "Mobile Control" via Kiosk (Selfcare VTX customers) on your number in TAB "SOFTPHONES" by clicking on "Activate Mobile Control" - Credentials will be shown on TAB "SOFTPHONES" (INFO: The Number need to be assigned to a Contact which also contains your Mobile Number)
  • For "PAID VERSION": Have assigned your number in Kiosk (Selfcare VTX customers) to your number. Visible, if activated in TAB "SOFTPHONES" - if it is not the case, contact your VTX Advisor for licence activation to have your credentials visible or get them from your Partner or Administrator.

Activate Mobile Control (FREE and PAID VERSION) and get your credentials from VTX Selfcare "Kiosk"
FREE VERSION	Activate FREE VERSION	FREE VERSION activated	Go to My Services - Telephony - Manage your number(s) Edit your number Open TAB SOFTPHONES Activate Mobile Control (FREE VERSION). Info: a contact with a mobilenumber need to get assigned Get your credentials to be able to setup your MobileControl Username: +41xxxxxxxxx@m.ipvoip.ch (or old format xxxx@xx.xxxxxx.bus.ipvoip.ch) Password: ******** server (for mobile): m.ipvoip.ch
PAID VERSION	Assign Mobile Communicator	FULL VERSION activated	Go to Manage my IP-Phones - PHONES CONNECTED TO A NUMBER Check if your phonenumber is connected to a Mobile Communicator. If not, scroll down to AVAILABLE PHONES and assign a Mobile Communicator to your number (if no Mobile Communicator is available, contact your VTX adviser to get a license activated) Once assigned to your number go back to Manage your number(s) Edit your number Open TAB SOFTPHONES Get your credentials to be able to setup your MobileControl Username: +41xxxxxxxxx@m.ipvoip.ch (or old format xxx@xx.xxxxxx.bus.ipvoip.ch) Password: ******** server (for mobile): m.ipvoip.ch

Sign in - Sign out - Turn off

Sign in

	Open APP and click START	Enter server and click CONTINUE	Enter username - CONTINUE Enter passwort - NEXT
PAID VERSION & FREE VERSION

	Open APP and click START	Enter server and click CONTINUE	Enter username - CONTINUE Enter password - CONTINUE
PAID VERSION & FREE VERSION

	Allow or Deny access to your local contacts (if you wish to use your local contacs: Allow)	Allow or Deny access to your local files	PAID VERSION: Use ENTER NEW NUMBER enter your mobilenumber for fallback or callback (recommanded) FREE VERSION: Check if numbercorresponding to your device otherwise add it
PAID VERSION
FREE VERSION

	PAID VERSON: disable optimization FREE VERSION: setup finished	PAID VERSION: Stop optimising battery usage click Allow	Mobile Control ready
PAID VERSION
FREE VERSION	no disable optimization - not needed	no optimising battery usage - not needed

	Allow Access Microphone	Allow Send Notifications	PAID VERSION: Mobile Control Ready FREE VERSION: Add your mobilephonenumber to be able to perform outgoing calls from your mobile: Devices - Numbers - Call Mode
PAID VERSION
FREE VERSION

Sign out

SIGN OUT on an Android phone

Sign out on an iPhone

Turn off

Information
You wish to get not anymore calls on your app.

• On Android Phone Application you can easy use "Turn off". It will delete the push token to wake-up your application.
• On iPhone Application you do not have the possibility to "Turn off". But you can switch from "VoIP"-mode to "Callback"-mode to not get push to wake-up your application (and enable back to "VoIP"-mode, if you wish to get incoming calls again)

Turn off (Android only):

Switch to "Callback"-mode

Devices - Numbers - Call Mode

Information
You have the possibility to add other or more numbers / devices in your App to manage calls (for VoIP calls or Callback)

Manage calls

TO ADD: FIX-ME

Make a call

TO ADD: FIX-ME

Receive calls

TO ADD: FIX-ME

Transfer calls

TO ADD: FIX-ME

Options

TO ADD: FIX-ME