VoIP:Gigaset:Nx70IP
From VTX Public Wiki
Introduction[edit | edit source]
The purpose of this page is to give information needed to be able to manage Gigaset N870IP and N670IP. VTX is providing full auto configuration of SIP account + DECT Handset configuration. Only the initial pairing of Base station with the DECT Manager and Integrator are needed. Once the final open pairing button is working, all addition of new accounts and DECT phone can be done remotely.
History[edit | edit source]
- 2023-11-02: Opening DECT registration can now be done from the Kiosk, so to add a new SIP account + DECT Handset, you can do everything remotely from the Kiosk. no need to connect on N87x Base Station configuration page. You only need to open registration from Kiosk and map the phone with default PIN 0000 (cf videos)
Requirements[edit | edit source]
Documentation[edit | edit source]
- Official Manuals : https://teamwork.gigaset.com/gigawiki/display/GPPPO/Manuals+-+N870+IP+PRO
- Official FAQ N870IP + N670IP : https://teamwork.gigaset.com/gigawiki/pages/viewpage.action?pageId=613089809
- VTX Internal documentation: https://wiki.interne.smart-telecom.ch/wiki/VoIP:Hardware:Gigaset_N870IP_PRO
Partner Trainings[edit | edit source]
VTX does provide Partner trainings that are compulsory to follow before working with any Gigaset DECT products. Managing DECT environment is complex: adding too few antennas and you will have coverage and handover problems, adding too much antennas and the cost will go too high
Gigaset DECT Audit Tools[edit | edit source]
For complex DECT installation, is is compulsory to follow trainings and to use the Gigaset DECT Audit Kit to be able to know where to place antennas
Video Trainings[edit | edit source]
 | The purpose of these videos is to give an overview of how easy it gets to provision and maintain Gigaset N870IP and N670IP base stations |
| Sorry for the background noise in the videos |
Video Training : Nx70IP - Change DECT Mode and Reset Base Station[edit | edit source]
| By default Base Station should be in DECT Mode only, so you might have to change them to Full Mode to be able to set it up |
Video Training : Nx70IP - 1st Auto Provisioning[edit | edit source]
Video Training : Nx70IP - Add SIP account and DECT Handset automatically[edit | edit source]
| 2023-11-03: Open DECT registration remotely for 10 minutes can now be done from Kiosk ! |
Video Training : Nx70IP - Change Name in Realtime[edit | edit source]
Video Training : Nx70IP - Open DECT Registration manually[edit | edit source]
| This is only needed to connect the 1st SIP account, for the next ones, you can do it from the Kiosk |
Usage[edit | edit source]
How to auto provision a N870IP/N670IP ? - Short Version[edit | edit source]
- Problematic: You wish to auto provision on N670IP + N870IP
- Long Version Solution: Look at the videos above
- Short Version Solution: Cf below
- Kiosk - Setup all the SIP + DECT mapping
- Base : Make sure that the base station is in the correct mode all in one "2 blue icons", cf 1st video
- Base: Reboot it to kick 1st config + Firmware Upgrade
- 1st Pairing : Use https://gigaset-config.com/ to connect to the base station and open DECT registration the 1st time
- Other pairing: Future pairing can be enabled from Kiosk
How to add a new N870IP/N670IP or Gigaset Handset in the Hardware Module of the customer to allow full auto provisioning ?[edit | edit source]
- Problematic: You would like to have N870IP / N670IP visible in https://kiosk.vtx.ch/VoIP/ManageToIP.aspx customer selfcare
- Information: If the hardware was purchased with VTX, it is automatically added in the system
- Solution: The hardware need to be added by VTX Sales Support Team or by VTX Partners from customer Selfcare Portal