VoIP:Tuto:ACD/de: Difference between revisions
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=Allgemeines Wissen= |
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=General knowledge= |
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Here is a video that introduces Call groups based on ACD. How does it work? What can I do? |
Here is a video that introduces Call groups based on ACD. How does it work? What can I do? |
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Revision as of 08:49, 23 April 2021
Start with ACD
- Um herauszufinden was eine - ACD- Rufgruppe kann siehe das Video: Allgemeines Wissen
- Um zu verstehen Wie erstellt man eine Anruf Gruppe in einer Virtuelle Service siehe Video: Einstellungen und Features im Detail
- Für Tricks und Tipps mit ACD Benutzung, siehe Punkt 4.
Allgemeines Wissen
Here is a video that introduces Call groups based on ACD. How does it work? What can I do?
Settings and feature in detail
Here is a video that presents how to create a Call groups in a Virtual service from the VTX Kiosk ?
Tips with ACD usages
Find below videos to manage easily Call Group: tricks, tips and best practices.
How to manage Login/Logout in a group from a programmable key (BLF) on your desk phone ?
How to manage Login/Logout in a group from a VTX Softphone ?