View source for VoIP:VTX Teams Connect

With VTX '''Teams Connect''', use Microsoft Teams as your main Telephony Solution with real fix numbers. VTX will take care of bridging Microsoft Cloud with the rest of the telephony networks for you allowing you to use one single tool for all your communication needs : Microsoft Teams
[[File:Teams Connect Service new.png|thumb|224x224px]]


=Introduction=

The purpose of this page is to explain how to setup and manage a VTX Teams Connect service to integrate it within your Microsoft 365 domain. A presentation of the service is available at https://www.vtx.ch/fr/corporate/telephonie/teams-connect and https://www.vtx.ch/de/corporate/telephonie/teams-connect


==Setup Process Overview==

Here is the process that will allow you to setup the service

#Follow requirements below [[{{FULLPAGENAME}}#Requirements]]
##'''Order VTX Teams Connect''': You need to order a VTX Teams Connect service at [[{{FULLPAGENAME}}#VTX_Teams_Connect]]
##'''Order Microsoft 365''': You need to have or order a Microsoft 365 account at [[{{FULLPAGENAME}}#A_Microsoft_365_domain_and_accounts]]
##'''Powershell''': Use a Windows PC or Server to create routing and assign numbers at [[{{FULLPAGENAME}}#Microsoft_Windows_PC.2FServer_with_Powershell]]
#'''Setup Domain in VTX Kiosk''': You will link your VTX Teams Connect domain with your Microsoft account at [[{{FULLPAGENAME}}#Link_your_.3CSERVICE_NUMBER.3E.teams.ipvoip.ch_Domain_between_Microsoft_and_VTX_Telephony_platform]]
#'''Create enableteams temporarily user''' : Create a temporarily user to allow creating routing at [[{{FULLPAGENAME}}#Create_a_temporarily_user_in_the_.3Cservicenumber.3E.teams.ipvoip.ch_domain]]
#'''Create Voice Routing''': You will create the Voice Routing within Microsoft Teams platform at [[{{FULLPAGENAME}}#Voice_Routing_:_Create_Voice_Routing_to_allow_your_users_to_use_VTX_Trunk]]
#'''Assign Numbers''': You will assign numbers to your users and start using VTX Teams Connect service at [[{{FULLPAGENAME}}#Number_Mapping_:_Assign_numbers_to_Microsoft_accounts]]
#'''Test Numbers''': Use the VTX xx 566 xx xx test number to validate your setup <font color="red">'''BEFORE'''</font> the porting date
#'''Port Numbers''': Once your setup is ready, you will ask VTX to enable the service with your real numbers ( Ported Numbers or VTX Numbers ) in order to connect "Teams" to the "standard" telephony networks. This process allows to migrate your telephony service without interruption.

==VTX Teams Connect value added features==
{{:VoIP:Teams:Features}}

=Requirements=

You will find below all the needed requirements to use '''VTX Teams Connect''' Service

*A '''VTX Teams Connect''' service
*A '''Microsoft 365''' domain and accounts with the needed Microsoft licenses ( Microsoft Teams + Microsoft 365 Phone System )
*A '''Microsoft Windows PC/Server with Powershell''' app and the needed modules to assign numbers to users ( we are working on an integration in the Kiosk too )
*An Internet Connection + optional Firewall rules
*a PC/macbook/iOS/Android device or a "Yealink Teams Edition" phone ( or a combination of those) per teams user

==VTX Teams Connect==

VTX '''Teams Connect''' service allows a smooth and easy integration between '''Microsoft 365 Teams''' services and the telephony world ( PSTN ) allowing you to use Microsoft service to pass and receive calls using [https://teams.microsoft.com/download Desktop (PC/macOS) or Mobile Teams application (Android/iOS)] or [https://www.vtx.ch dedicated Teams Desktop Phones].
We are using redundant Microsoft validated SBC ('''S'''ession '''B'''order '''C'''ontroller) from Audiocodes to integrate Microsoft Cloud with VTX Telephony platform, and we did automatize the integration to allow flexibility for our partners and customers. As a consequence, no telephony trunk setup is needed on your side.

#Please order a '''VTX Teams Connect''' service using https://www.vtx.ch/fr/corporate/telephonie/teams-connect or https://www.vtx.ch/de/corporate/telefonie/teams-connect
#You will get a Kiosk account [https://kiosk.vtx.ch VTX Kiosk interface account] from which you will be able to manage and setup your service

{{:VoIP:Teams:Requirements}}

{{:VoIP:Teams:Requirements:Teams_Connect}}

=VTX Teams Connect Kiosk Management=

==Link your <SERVICE_NUMBER>.teams.ipvoip.ch Domain between Microsoft and VTX Telephony platform==  

#Connect to https://kiosk.vtx.ch/VoIP/ManageTeams.aspx and follow the helper. You will declare the domain provided by VTX and link it to your Microsoft account

<table>
<tr><td>
[[Image:VTX_Teams_Connect_Kiosk_01.png|thumb|1200px|left|VTX Teams Connect - Kiosk Management]]
</td></tr>
</table>


=Microsoft Teams Management=


{{:VoIP:Teams:Microsoft_Management}}

==Resource Management==

{{:VoIP:Teams:Resource_Management}}

==Dismantle the Service==

{{:VoIP:Teams:Dismantle}}

=Debug=

{{:VoIP:Teams:Debug}}

=FAQ=

{{:FAQ:Teams}}