VoIP:VTX VPBX Teams Presence Synchronisation

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With VTX VPBX Teams Presence Synchronisation, you can use the best of both VTX VPBX and MS Teams features syncing the "Rich Presence" status between Teams and VTX VPBX. I.e it means that call status and presence status ( "busy", "in a meeting", "presenting", "do not disturb") status are sync bidirectionally.

This feature could be used with or without the combination of VTX Teams Virtual service.


Introduction[edit | edit source]

  • History: Since the upgrade of VTX VoIP platform to version 7 in late 2022, VTX VoIP platform does have an OpenAPI interface that allows to interact with other external tools. An a dedicated integrated framework has been developed to easily sync VTX and Teams Rich Presence
  • How it works: We do have VTX and Teams APIs talking to each other to exchange real time information about presence status. A restricted API account needs to be created on both platforms to have them being able to talk to each other. Then, we only have to link each VPBX user with his Teams Email address to start the presence sync.
  • What does it do : Sync VTX/Teams Rich Presence status in real time. Allowing not to be bothered by a Teams Call when on a "normal" VoIP call, or the other way around. Here are a few simple use cases
  1. Teams->C5: Be visible as "presenting" on VoIP platform while sharing screen in a Teams Call
  2. Teams->C5: Be visible as "in a meeting" on VoIP plarform while in a Teams Meeting in calendar
  3. C5->Teams: Be seen as busy in Teams while on the "normal" phone


Setup Process Overview[edit | edit source]

Here is the process that will allow you to setup the service

  1. Follow requirements below VoIP:VTX VPBX Teams Presence Synchronisation#Requirements
  2. Perform Azure AD setup ( create Application + API User + Certificate )
  3. Perform VTX C5 Setup ( Link Credentials + Certificate)
  4. Setup VTX/Teams User mapping


"VTX VPBX Teams Presence Synchronisation" value added features[edit | edit source]

  • Sync Rich Presence Status between VTX VPBX and MS Teams to benefit from both world without being visible as available when it is not the case



Requirements[edit | edit source]

You will find below all the needed requirements to use VTX VPBX Teams Presence Synchronisation Service

  1. a VTX VPBX Service
  2. A Microsoft 365 domain and accounts
  3. A Microsoft Azure Portal Admin account


Azure AD Setup[edit | edit source]

Register Application[edit | edit source]

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