VoIP:Tuto:ACD: Difference between revisions
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=Starting with ACD= |
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*<big>To '''discover how you can used Call groups - ACD''', start by watching the 1<sup>st</sup> video: '''General Knowledge'''</big><br> |
*<big>To '''discover how you can used Call groups - ACD''', start by watching the 1<sup>st</sup> video: '''General Knowledge'''</big><br> |
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=General knowledge= <!--T:3--> |
=General knowledge= <!--T:3--> |
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Here is a video that presents the ACD |
Here is a video that presents the ACD |
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Revision as of 20:29, 16 February 2021
Starting with ACD[edit | edit source]
- To discover how you can used Call groups - ACD, start by watching the 1st video: General Knowledge
- To see how create a Call Group in a Virtual service, watch video: Settings and feature in detail
General knowledge[edit | edit source]
Here is a video that presents the ACD
How to manage Login/Logout in a group ?[edit | edit source]
From a programmable key (BLF) on your desk phone[edit | edit source]
From VTX Softphone[edit | edit source]