VoIP:Tuto:ACD: Difference between revisions
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<big>'''Call groups based on ACD protocol, is a feature available only on Virtual PBX since February 2021.'''</big> |
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=General knowledge= <!--T:3--> |
=General knowledge= <!--T:3--> |
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Here is a video that presents the ACD |
Here is a video that presents the ACD |
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Revision as of 19:22, 16 February 2021
Call groups based on ACD protocol, is a feature available only on Virtual PBX since February 2021.
General knowledge[edit | edit source]
Here is a video that presents the ACD
How to manage Login/Logout in a group ?[edit | edit source]
From a programmable key (BLF) on your desk phone[edit | edit source]
From VTX Softphone[edit | edit source]