VoIP:Tuto:ACD: Difference between revisions
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Here is a video that presents the ACD |
Here is a video that presents the ACD |
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=Call group ACD - How to manage Login/Logout in a group ?= <!--T:4--> |
=Call group ACD - How to manage Login/Logout in a group ?= <!--T:4--> |
Revision as of 19:03, 16 February 2021
Call group ACD (Automatic Call Distribution) - General knowledge[edit | edit source]
Here is a video that presents the ACD
Call group ACD - How to manage Login/Logout in a group ?[edit | edit source]
From a programmable key (BLF) on your desk phone[edit | edit source]
From VTX Softphone[edit | edit source]