VoIP:Tuto:ACD: Difference between revisions
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= Call group ACD (Automatic Call Distribution) - General knowledge= |
= Call group ACD (Automatic Call Distribution) - General knowledge= <!--T:3--> |
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Here is a video that presents the ACD |
Here is a video that presents the ACD |
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{{#ev:youtube|wVYk9W-fw-c}} |
{{#ev:youtube|wVYk9W-fw-c}} |
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=Call group ACD - How to manage Login/Logout in a group ?= |
=Call group ACD - How to manage Login/Logout in a group ?= <!--T:4--> |
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==From a programmable key (BLF) on your desk phone== |
==From a programmable key (BLF) on your desk phone== <!--T:5--> |
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<!--T:6--> |
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{{#ev:youtube|rbxiVZF77qc}} |
{{#ev:youtube|rbxiVZF77qc}} |
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==From VTX Softphone== |
==From VTX Softphone== <!--T:7--> |
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<!--T:8--> |
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{{#ev:youtube|}} |
{{#ev:youtube|}} |
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=Call group ACD - Settings and feature in detail.= |
=Call group ACD - Settings and feature in detail.= <!--T:9--> |
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{{#ev:youtube|}} |
{{#ev:youtube|}} |
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Revision as of 11:00, 12 February 2021
Call group ACD (Automatic Call Distribution) - General knowledge[edit | edit source]
Here is a video that presents the ACD
Call group ACD - How to manage Login/Logout in a group ?[edit | edit source]
From a programmable key (BLF) on your desk phone[edit | edit source]
From VTX Softphone[edit | edit source]
EmbedVideo is missing a required parameter.
Call group ACD - Settings and feature in detail.[edit | edit source]
EmbedVideo is missing a required parameter.