FAQ:3CX: Difference between revisions
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== After update from V18 to V20 not able anymore to edit trunk == |
== After update from V18 to V20 not able anymore to edit trunk == |
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'''OnPremise ONLY''' (not working for hosted 3CX) |
'''OnPremise ONLY''' (not working for hosted 3CX)<br> |
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After update from V18 to V20 when clicking on "Edit Trunk" you get kicked back to the people page. |
After update from V18 to V20 when clicking on "Edit Trunk" you get kicked back to the people page. |
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* Once file is renamed, upload it to /var/lib/3cxpbx/Instance1/Data/Http/Templates/provider |
* Once file is renamed, upload it to /var/lib/3cxpbx/Instance1/Data/Http/Templates/provider |
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Afterwards you should be able to view and edit the sip trunk again |
Afterwards you should be able to view and edit the sip trunk again<br> |
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3CX does recommand to delete the Trunk and reconfigure from scratch (using generic template) |
3CX does recommand to delete the Trunk and reconfigure from scratch (using generic template) |
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Revision as of 17:04, 3 April 2025
After update from V18 to V20 not able anymore to edit trunk[edit | edit source]
OnPremise ONLY (not working for hosted 3CX)
Problem
After update from V18 to V20 when clicking on "Edit Trunk" you get kicked back to the people page.
Reason
- The template previously used is not anymore present in the system
- Parameters of the template used, did changed
Fix
- Click on the dots and select "export" to get the file (it will be named as "provider.pv.xml")
- Rename the "provider.pv.xml" file to "vtx.pv.xml"
- Once file is renamed, upload it to /var/lib/3cxpbx/Instance1/Data/Http/Templates/provider
Afterwards you should be able to view and edit the sip trunk again
3CX does recommand to delete the Trunk and reconfigure from scratch (using generic template)