VoIP:QuickUserGuide MobileControl: Difference between revisions

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(→‎Sign in: apple logo)
(→‎Sign in: setup MC Android + iOS (free and paid version))
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Enter passwort - NEXT
Enter passwort - NEXT
|-
|-
|PAID VERSON
|'''PAID VERSION'''
'''&'''

'''FREE VERSION'''
|[[File:Android MC start.jpg|alt=open app and click START|thumb]]
|[[File:Android MC start.jpg|alt=open app and click START|thumb]]
|[[File:Android MC start server.jpg|thumb]]
|[[File:Android MC start server.jpg|thumb]]
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Enter password - CONTINUE
Enter password - CONTINUE
|-
|-
|PAID VERSION
|'''PAID VERSION'''
'''&'''

'''FREE VERSION'''
|[[File:IOS MC start.jpg|thumb]]
|[[File:IOS MC start.jpg|thumb]]
|[[File:IOS MC start server.jpg|thumb]]
|[[File:IOS MC start server.jpg|thumb]]
|[[File:IOS MC credentials.jpg|thumb]]
|[[File:IOS MC credentials.jpg|thumb]]
|}<br />
{| class="wikitable"
|+
![[File:Android-logo.png|frameless|center|30x30px]]
!Allow or Deny access to your local contacts
(if you wish to use your local contacs: Allow)
!Allow or Deny access to your local files
!PAID VERSION: Use ENTER NEW NUMBER if you wish to use mobilenumber for fallback or callback (recommanded) - agree first next steps
FREE VERSION: Check if your mobilenumber is corresponding to your device, otherwise add it and let edit your contact with correct mobilephone number
|-
|'''PAID VERSION'''
|[[File:Android MC access contacts.jpg|thumb]]
|[[File:Android MC access files.jpg|thumb]]
|[[File:Android MC number.jpg|thumb]]
|-
|'''FREE VERSION'''
|[[File:Android MC-F access contacts.jpg|thumb]]
|[[File:Android MC-F access files.jpg|thumb]]
|[[File:Android MC-F set-phonenumber.jpg|thumb]]
|}
<br />
{| class="wikitable"
|+
![[File:IOS-logo.png|frameless|center|30x30px]]
!PAID VERSON: disable optimization
FREE VERSION: setup finished
!PAID VERSION: Stop optimising battery usage
click Allow
!Mobile Control ready
|-
|'''PAID VERSION'''
|[[File:Android MC BackgroundOperation disable-optimization.jpg|thumb]]
|[[File:Android MC battery-usage.jpg|thumb]]
|[[File:Android MC ready.jpg|thumb]]
|-
|'''FREE VERSION'''
|[[File:Android MC-F ready.jpg|thumb]]
|optimising battery usage not needed
|[[File:Android MC-F ready.jpg|thumb]]
|}
|}


Revision as of 18:36, 12 January 2024


MobileControl brings office phone functions to your smartphone (Android and iPhone). Using MobileControl Softphone, you can make VoIP calls with your office phone number or manage your contacts using your smartphone.
The free version can be used to control your landline calls via your mobile. To make and receive IP calls, please contact your VTX advisor for licence adtivation.


Android & iOS Call back Call/Answer Transfer 3-Way Conférence Phone Book Contact Search Call journal In/Out/Missed Rich Presence Call Forward Price / month
in CHF incl. VAT
MobileControl-logo.png
MobileControl (free version) 		● ● ○ ○ ○ ● ● ● ○ ○ Free
MobileControl-logo.png
MobileCommunicator (paid version) 		● ● ● ● ● ● ● ● ● ● CHF 3.-

● Functionality is available in this version

○ Functionality is not available in this version

FIX ME: add an overview of iPhone MC and Android MC

First steps[edit | edit source]

The MobileControl app is available for different mobile devices

Supported operation systems[edit | edit source]

Android-logo.png

Android as of version 4.4 (KitKat)

IOS-logo.png

as of iOS 13

Download MobileControl[edit | edit source]

Android-logo.png

Google Play Store - Communi5 MobileControl

IOS-logo.png

App Store - Communi5 MobileControl UC

You can download MobileControl from the respective app store.
The app is free of charge. (You may incur costs for the download, however).

Android-logo.png
Android Google Play Store
Android download Communi5 MobileControl UC
 Android: Open "Play Store" (Google)

Search for "Communi5 MobileControl"

Choose "Communi5 MobileControl UC"

click on "Install"

Open the application and continue with next step

IOS-logo.png
iOS App Store
iOS download Communi5 MobileControl
 iPhone: Open "App Store" (iOS)

Search for "Communi5 MobileControl"

Choose "Communi5 MobileControl"

click on "download" - icon

Open the application and continue with next step

Update MobileControl[edit | edit source]

TO FIX

Requirements - Activate Mobile Control - Get your credentials[edit | edit source]

  • Prerequisit: Application activated + have Softphone credentials (Username + Password + Server) - sent by your Partner or Admin or visible in Kiosk (if you have access).
    • For "FREE VERSION": Activate MOBILE APPLICATION "Mobile Control" via Kiosk (Selfcare VTX customers) on your number in TAB "SOFTPHONES" by clicking on "Activate Mobile Control" - Credentials will be shown on TAB "SOFTPHONES" (INFO: The Number need to be assigned to a Contact which also contains your Mobile Number)
    • For "PAID VERSION": Have assigned your number in Kiosk (Selfcare VTX customers) to your number. Visible, if activated in TAB "SOFTPHONES" - if it is not the case, contact your VTX Advisor for licence activation to have your credentials visible or get them from your Partner or Administrator.
Activate Mobile Control (FREE and PAID VERSION) and get your credentials from VTX Selfcare "Kiosk"
Android-logo.png
IOS-logo.png
FREE VERSION
Mobile Control Free Version
Activate FREE VERSION
FREE VERSION (MC)
FREE VERSION activated
  1. Go to My Services - Telephony - Manage your number(s)
  2. Edit your number
  3. Open TAB SOFTPHONES
  4. Activate Mobile Control (FREE VERSION). Info: a contact with a mobilenumber need to get assigned
  5. Get your credentials to be able to setup your MobileControl

Username: +41xxxxxxxxx@m.ipvoip.ch (or old format xxxx@xx.xxxxxx.bus.ipvoip.ch)
Password: ********
server (for mobile): m.ipvoip.ch

PAID VERSION
Assign Mobile Communicator
MobileCommunicator Full Version
FULL VERSION activated
  1. Go to Manage my IP-Phones - PHONES CONNECTED TO A NUMBER
  2. Check if your phonenumber is connected to a Mobile Communicator.
  3. If not, scroll down to AVAILABLE PHONES and assign a Mobile Communicator to your number (if no Mobile Communicator is available, contact your VTX adviser to get a license activated)
  4. Once assigned to your number go back to Manage your number(s)
  5. Edit your number
  6. Open TAB SOFTPHONES
  7. Get your credentials to be able to setup your MobileControl

Username: +41xxxxxxxxx@m.ipvoip.ch (or old format xxx@xx.xxxxxx.bus.ipvoip.ch)
Password: ********
server (for mobile): m.ipvoip.ch

Sign in - Sign out - Turn off[edit | edit source]

Sign in[edit | edit source]

Android-logo.png
Android-logo.png
 Open APP and click START Enter server and click CONTINUE Enter username - CONTINUE

Enter passwort - NEXT

PAID VERSION

&

FREE VERSION

open app and click START
Android MC start server.jpg
Android MC start credentials.jpg


IOS-logo.png
IOS-logo.png
 Open APP and click START Enter server and click CONTINUE Enter username - CONTINUE

Enter password - CONTINUE

PAID VERSION

&

FREE VERSION

IOS MC start.jpg
IOS MC start server.jpg
IOS MC credentials.jpg


Android-logo.png
 Allow or Deny access to your local contacts

(if you wish to use your local contacs: Allow)

Allow or Deny access to your local files PAID VERSION: Use ENTER NEW NUMBER if you wish to use mobilenumber for fallback or callback (recommanded) - agree first next steps

FREE VERSION: Check if your mobilenumber is corresponding to your device, otherwise add it and let edit your contact with correct mobilephone number

PAID VERSION
Android MC access contacts.jpg
Android MC access files.jpg
Android MC number.jpg
FREE VERSION
Android MC-F access contacts.jpg
Android MC-F access files.jpg
Android MC-F set-phonenumber.jpg


IOS-logo.png
 PAID VERSON: disable optimization

FREE VERSION: setup finished

PAID VERSION: Stop optimising battery usage

click Allow

Mobile Control ready
PAID VERSION
Android MC BackgroundOperation disable-optimization.jpg
Android MC battery-usage.jpg
Android MC ready.jpg
FREE VERSION
Android MC-F ready.jpg
optimising battery usage not needed
Android MC-F ready.jpg

Sign out[edit | edit source]

Turn off[edit | edit source]

Devices - Numbers - Call Mode[edit | edit source]

Manage calls[edit | edit source]

Make a call[edit | edit source]

Receive calls[edit | edit source]

Transfer calls[edit | edit source]

Options[edit | edit source]

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