VoIP:QuickUserGuide MobileControl: Difference between revisions

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(how to download MC)
m (→‎Sign in - Sign out - Turn off: kiosk credentials Softphone)
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===Sign in===
===Sign in===


*'''Prerequisit''': Application activated + have Softphone credentials (Username + Password + Server) - sent by your Partner or Admin or visible in [https://www.vtx.ch/kiosk Kiosk] (if you have access).
*Prerequisit
**For "'''FREE VERSION'''": Activate MOBILE APPLICATION "Mobile Control" via [https://www.vtx.ch/kiosk Kiosk] (Selfcare VTX customers) on your number in TAB "SOFTPHONES" by clicking on "Activate Mobile Control" - Credentials will be shown on TAB "SOFTPHONES" (INFO: The Number need to be assigned to a Contact which also contains your Mobile Number)
**For "'''PAID VERSION'''": Have assigned your number in [https://kiosk.vtx.ch Kiosk] (Selfcare VTX customers) to your number. Visible, if activated in TAB "SOFTPHONES" - ''if it is not the case, contact your VTX Advisor for licence activation'' ''to have your credentials visible'' ''or get them from your Partner or Administrator''.

{| class="wikitable"
|+
! colspan="4" |Credentials needed in: VTX Selfcare "Kiosk" - TAB "Softphones"
|-
| colspan="4" |[[File:Android-logo.png|frameless|left|20x20px]]& [[File:IOS-logo.png|frameless|left|20x20px]]
|-
|'''FREE VERSION'''
|[[File:MC Kiosk activate FreeVersion.jpg|alt=Mobile Control Free Version|thumb|Activate FREE VERSION]]
|[[File:MC kiosk activatedFreeVersion contact MobileNumber.jpg|alt=FREE VERSION (MC)|thumb]]
|
|-
|'''PAID VERSION'''
|[[File:MC kiosk full-version.jpg|alt=MobileCommunicator Full Version|thumb|FULL VERSION activated]]
|
|
|}


===Sign out===
===Sign out===

Revision as of 19:13, 11 January 2024



Android & iOS Call back Call/Answer Transfer 3-Way Conférence Phone Book Contact Search Call journal In/Out/Missed Rich Presence Call Forward Price / month
in CHF incl. VAT
MobileControl-logo.png
MobileControl (free version)
Free
MobileControl-logo.png
MobileCommunicator (paid version)
CHF 3.-

Functionality is available in this version

Functionality is not available in this version

FIX ME: add an overview of iPhone MC and Android MC

First steps[edit | edit source]

The MobileControl app is available for different mobile devices

Supported operation systems[edit | edit source]

Android-logo.png

Android as of version 4.4 (KitKat)

IOS-logo.png

as of iOS 13

Download MobileControl[edit | edit source]

Android-logo.png

Google Play Store - Communi5 MobileControl

IOS-logo.png

App Store - Communi5 MobileControl UC

You can download MobileControl from the respective app store.
The app is free of charge. (You may incur costs for the download, however).

Android-logo.png
Android Google Play Store
Android download Communi5 MobileControl UC
Android: Open "Play Store" (Google)

Search for "Communi5 MobileControl"

Choose "Communi5 MobileControl UC"

click on "Install"

Open the application and continue with next step

IOS-logo.png
iOS App Store
iOS download Communi5 MobileControl
iPhone: Open "App Store" (iOS)

Search for "Communi5 MobileControl"

Choose "Communi5 MobileControl"

click on "download" - icon

Open the application and continue with next step

Update MobileControl[edit | edit source]

Sign in - Sign out - Turn off[edit | edit source]

Sign in[edit | edit source]

  • Prerequisit: Application activated + have Softphone credentials (Username + Password + Server) - sent by your Partner or Admin or visible in Kiosk (if you have access).
    • For "FREE VERSION": Activate MOBILE APPLICATION "Mobile Control" via Kiosk (Selfcare VTX customers) on your number in TAB "SOFTPHONES" by clicking on "Activate Mobile Control" - Credentials will be shown on TAB "SOFTPHONES" (INFO: The Number need to be assigned to a Contact which also contains your Mobile Number)
    • For "PAID VERSION": Have assigned your number in Kiosk (Selfcare VTX customers) to your number. Visible, if activated in TAB "SOFTPHONES" - if it is not the case, contact your VTX Advisor for licence activation to have your credentials visible or get them from your Partner or Administrator.
Credentials needed in: VTX Selfcare "Kiosk" - TAB "Softphones"
Android-logo.png
&
IOS-logo.png
FREE VERSION
Mobile Control Free Version
Activate FREE VERSION
FREE VERSION (MC)
PAID VERSION
MobileCommunicator Full Version
FULL VERSION activated

Sign out[edit | edit source]

Turn off[edit | edit source]

Devices - Numbers - Call Mode[edit | edit source]

Manage calls[edit | edit source]

Make a call[edit | edit source]

Receive calls[edit | edit source]

Transfer calls[edit | edit source]

Options[edit | edit source]