FAQ:VoIP:Fixnet: Difference between revisions

From VTX Public Wiki

(Marked this version for translation)
(bold and fix some misstypes)
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<!--T:2-->
{{Notice|These codes are also sometimes referred as "DTMF" codes, but they are not DTMF, they are ''"short numbers"'' or ''"feature codes"'' }}
{{Notice|These codes are also sometimes referred as "DTMF" codes, but they are not DTMF, they are ''"short numbers"'' or ''"feature codes"'' }}
{{Notice|When using a phone behind a FRITZ!Box you may need to use prefix *# before <VTX Code> from the table below }}
{{Notice|When using a phone behind a FRITZ!Box you may need to use prefix '''*#''' before <VTX Code> from the table below }}
{{Notice|Some of the features can only be used with Service Virtual PBX ! }}
{{Notice|Some of the features can only be used with Service Virtual PBX ! }}


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{| class="wikitable"
{| class="wikitable"
|-
|-
!'''Feature'''!!'''Enable/Disable + dynamically set destination'''!!'''Enable feature'''!!'''Disable feature'''!!'''Feature kiosk'''
!'''Feature'''!!'''Enable/Disable + dynamically set destination'''!!'''Enable feature'''!!'''Disable feature'''!!'''Feature in kiosk'''
* "Manage your numbers"
* "Manage your numbers"
* "Manage my IP-Phones"
* "Manage my IP-Phones"
|-
|-
|'''C'''all '''F'''orwarding '''U'''nconditional||*21*<number>||'''*21'''||'''#21'''||'''Unconditional Redirection'''
|'''C'''all '''F'''orwarding '''U'''nconditional||'''*21*<number>'''||'''*21'''||'''#21'''||'''Unconditional Redirection'''
(Feature incoming calls)
(Incoming calls)


<!--T:4-->
<!--T:4-->
'''Redirection'''
'''Redirection'''


⚫
<!--T:5-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:5-->
|-
|-
|'''C'''all '''F'''orward '''N'''o '''R'''eplay||*61*<number>||'''*61'''||'''#61'''||'''Redirection if absent'''
|'''C'''all '''F'''orward '''N'''o '''R'''eplay||'''*61*<number>'''||'''*61'''||'''#61'''||'''Redirection if absent'''
(Feature incoming calls)
(Incoming calls)


<!--T:6-->
<!--T:6-->
'''Redirection'''
'''Redirection'''


⚫
<!--T:7-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:7-->
|-
|-
|'''C'''all '''F'''orward '''B'''usy||*67*<number>||'''*67'''||'''#67'''||'''Divert if busy'''
|'''C'''all '''F'''orward '''B'''usy||'''*67*<number>'''||'''*67'''||'''#67'''||'''Divert if busy'''
(Feature incoming calls)
(Incoming calls)


<!--T:8-->
<!--T:8-->
'''Redirection'''
'''Redirection'''


⚫
<!--T:9-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:9-->
|-
|-
|'''C'''all '''F'''orwarding '''T'''imeout
|'''C'''all '''F'''orwarding '''T'''imeout
(backup number)
(backup number)
|*34*<number>||'''*34'''||'''#34'''||'''Backup redirection'''
|'''*34*<number>'''||'''*34'''||'''#34'''||'''Backup redirection'''
(Feature incoming calls)
(Incoming calls)
|-
|-
|'''C'''all '''F'''orwardin '''U'''n'''R'''egistered
|'''C'''all '''F'''orwarding '''U'''n'''R'''egistered
(backup number)
(backup number)
|*35*<number>||'''*35'''||'''#35'''||'''Backup redirection'''
|'''*35*<number>'''||'''*35'''||'''#35'''||'''Backup redirection'''
(Feature incoming calls)
(Incoming calls)
|-
|-
|'''P'''arallel '''R'''inging
|'''P'''arallel '''R'''inging
|*11*<number>
|'''*11*<number>'''
|'''*11'''
|'''*11'''
|'''#11'''
|'''#11'''
|'''Parallel ringing with'''
|'''Parallel ringing with'''
(Feature incoming calls)
(Incoming calls)


<!--T:10-->
<!--T:10-->
'''Redirection'''
'''Redirection'''


⚫
<!--T:11-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:11-->
|-
|-
|'''C'''allin '''L'''ine '''I'''dentification '''R'''estriction
|'''C'''alling '''L'''ine '''I'''dentification '''R'''estriction
(Anonymously)
(Anonymously)
|*31*<dest_number>(for one call only)||'''*31'''
|'''*31*<dest_number>'''
(for one call only)
||'''*31'''
(for all next calls)
(for all next calls)
|'''#31'''||'''suppress number'''
|'''#31'''||'''suppress number'''
(Feature outgoing calls)
(Outgoing calls)
|-
|-
|'''F'''orwarded '''C'''all '''R'''ejection||-||'''*41'''||'''#41'''||'''Protection against call forwarding'''
|'''F'''orwarded '''C'''all '''R'''ejection||-||'''*41'''||'''#41'''||'''Protection against call forwarding'''
(Feature incoming calls)
(Incoming calls)
|-
|-
|'''C'''all '''W'''aiting||-||'''*66'''||'''#66'''||'''Call Waiting'''
|'''C'''all '''W'''aiting||-||'''*66'''||'''#66'''||'''Call Waiting'''
(Feature incoming calls)
(Incoming calls)


⚫
<!--T:12-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:12-->
|-
|-
|'''D'''o '''N'''ot '''D'''isturb (DND)||-||'''*990'''||'''#990'''||'''DND'''
|'''D'''o '''N'''ot '''D'''isturb (DND)||-||'''*990'''||'''#990'''||'''DND'''
(Feature incoming calls)
(Incoming calls)


⚫
<!--T:13-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)


<!--T:14-->
<!--T:13-->
Virtual PBX: internal only or all
Virtual PBX: internal only or all

⚫
<!--T:14-->
|-
|-
|Phone Lock
|Phone Lock
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|-
|-
|'''ACD''' login/logout
|'''ACD''' login/logout
|*80*<groupnumber> (login)
|'''*80*<groupnumber>''' (login)
<nowiki>#</nowiki>80*<groupnumber>(logout)
'''<nowiki>#</nowiki>80*<groupnumber>'''(logout)
|'''*80'''
|'''*80'''
(login all group)
(login all group)
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(logout all group)
(logout all group)
|'''Virtual PBX only!'''
|'''Virtual PBX only!'''
Login/out Grp
'''Login/out Grp'''


⚫
<!--T:15-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:15-->
|-
|-
|'''CQ''' login/logout (old Group)||*44*<groupnumber> (login)
|'''CQ''' login/logout (old Group)||'''*44*<groupnumber>''' (login)
<nowiki>#</nowiki>44*>groupnumber> (logout)
<nowiki>'''#'''</nowiki>'''44*<groupnumber>''' (logout)
|'''*44'''
|'''*44'''
(login all group)
(login all group)
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(logout all group)
(logout all group)
|'''Virtual PBX only!'''
|'''Virtual PBX only!'''
Login/out Grp
'''Login/out Grp'''


⚫
<!--T:16-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:16-->
|-
|-
|'''Direct Call Pickup'''
|'''Direct Call Pickup'''
|*45*<shortnumber>
|'''*45*<shortnumber>'''
|<nowiki>-</nowiki>
|<nowiki>-</nowiki>
|<nowiki>-</nowiki>||'''Virtual PBX only!'''
|<nowiki>-</nowiki>||'''Virtual PBX only!'''
BLF
'''BLF'''


⚫
<!--T:17-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:17-->
|-
|-
|'''ACD Group Call Pickup'''||*64*<groupnumber>||-||-||'''Virtual PBX only!'''
|'''ACD Group Call Pickup'''||'''*64*<groupnumber>'''||-||-||'''Virtual PBX only!'''
BLF
'''BLF'''


⚫
<!--T:18-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:18-->
|-
|-
|'''ACD forwarding all calls'''||'''*83*<groupnumber><dest_number>'''
|'''ACD forwarding all calls'''||'''*83*<groupnumber><dest_number>'''

(specific forward all calls of one group to one number/group)
(specific forward all calls of one group to one number/group)


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<!--T:22-->
forward all Groups to same destination number/group)
(forward all Groups to same destination number/group)


<!--T:23-->
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(all ACD group)
(all ACD group)
|'''Virtual PBX only!'''
|'''Virtual PBX only!'''
Redirection Grp
'''Redirection Grp'''


⚫
<!--T:25-->
(Programmable Keys - BLF)
(Programmable Keys - BLF)

⚫
<!--T:25-->
|-
|-
|'''AdHoc''' Conference
|'''Adhoc Conf.'''
(Transfer up to 9 person to conference,
(Transfer up to 9 person to conference, afterwards call number 11)


<!--T:26-->
<!--T:26-->
afterwards call number 11)
|'''11'''||'''11'''||-||'''Virtual PBX only!'''
|'''11'''||'''11'''||-||'''Virtual PBX only!'''
|}
|}

Revision as of 10:02, 29 December 2022

Voicemail[edit | edit source]

To fix ...

Other languages:

Feature Codes[edit | edit source]

These codes are also sometimes referred as "DTMF" codes, but they are not DTMF, they are "short numbers" or "feature codes"
When using a phone behind a FRITZ!Box you may need to use prefix *# before <VTX Code> from the table below
Some of the features can only be used with Service Virtual PBX !


Feature Enable/Disable + dynamically set destination Enable feature Disable feature Feature in kiosk
  • "Manage your numbers"
  • "Manage my IP-Phones"
Call Forwarding Unconditional *21*<number> *21 #21 Unconditional Redirection

(Incoming calls)

Redirection

(Programmable Keys - BLF)

Call Forward No Replay *61*<number> *61 #61 Redirection if absent

(Incoming calls)

Redirection

(Programmable Keys - BLF)

Call Forward Busy *67*<number> *67 #67 Divert if busy

(Incoming calls)

Redirection

(Programmable Keys - BLF)

Call Forwarding Timeout

(backup number)

*34*<number> *34 #34 Backup redirection

(Incoming calls)

Call Forwarding UnRegistered

(backup number)

*35*<number> *35 #35 Backup redirection

(Incoming calls)

Parallel Ringing *11*<number> *11 #11 Parallel ringing with

(Incoming calls)

Redirection

(Programmable Keys - BLF)

Calling Line Identification Restriction

(Anonymously)

*31*<dest_number>

(for one call only)

*31

(for all next calls)

#31 suppress number

(Outgoing calls)

Forwarded Call Rejection - *41 #41 Protection against call forwarding

(Incoming calls)

Call Waiting - *66 #66 Call Waiting

(Incoming calls)

(Programmable Keys - BLF)

Do Not Disturb (DND) - *990 #990 DND

(Incoming calls)

(Programmable Keys - BLF)

Virtual PBX: internal only or all

Phone Lock - *77 #77 Lock the phone
ACD login/logout *80*<groupnumber> (login)

#80*<groupnumber>(logout)

*80

(login all group)

#80

(logout all group)

Virtual PBX only!

Login/out Grp

(Programmable Keys - BLF)

CQ login/logout (old Group) *44*<groupnumber> (login)

'''#'''44*<groupnumber> (logout)

*44

(login all group)

#44

(logout all group)

Virtual PBX only!

Login/out Grp

(Programmable Keys - BLF)

Direct Call Pickup *45*<shortnumber> - - Virtual PBX only!

BLF

(Programmable Keys - BLF)

ACD Group Call Pickup *64*<groupnumber> - - Virtual PBX only!

BLF

(Programmable Keys - BLF)

ACD forwarding all calls *83*<groupnumber><dest_number>

(specific forward all calls of one group to one number/group)

*83**<groupnumber>

(forward all calls to predefined destination of this group)

83*<dest_number>

(forward all Groups to same destination number/group)

#83*<groupnumber>

(disable call forward all of specific group)

*83

(all ACD group)

#83

(all ACD group)

Virtual PBX only!

Redirection Grp

(Programmable Keys - BLF)

Adhoc Conf.

(Transfer up to 9 person to conference, afterwards call number 11)

11 11 - Virtual PBX only!
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