FAQ:VoIP:Fixnet: Difference between revisions

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==Feature Codes==
==Feature Codes==


{{Notice|These codes are also sometimes referred as "DTMF" codes, but they are not DTMF, they are "short numbers" or "feature codes" }}
{{Notice|These codes are also sometimes referred as "DTMF" codes, but they are not DTMF, they are ''"short numbers"'' or ''"feature codes"'' }}
{{Notice|When using a phone behind a FRITZ!Box you may need to use prefix *# before <VTX Code> from the table below }}
{{Notice|When using a phone behind a FRITZ!Box you may need to use prefix *# before <VTX Code> from the table below }}
{{Notice|Some of the features can only be used with Service Virtual PBX ! }}




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!'''Feature'''!!'''Enable/Disable + dynamically set destination'''!!'''Enable feature'''!!'''Disable feature'''!!'''Feature kiosk'''
!'''Feature'''!!'''Enable/Disable + dynamically set destination'''!!'''Enable feature'''!!'''Disable feature'''!!'''Feature kiosk'''
"Manage your numbers"
"Manage your numbers"

"Manage my IP-Phones"
"Manage my IP-Phones"
|-
|-
|Call Forwarding Unconditional||*21*<number>||*21||#21||'''Unconditional Redirection'''
|'''C'''all '''F'''orwarding '''U'''nconditional||*21*<number>||'''*21'''||'''#21'''||'''Unconditional Redirection'''
(Feature incoming calls)
(Feature incoming calls)

'''Redirection'''
'''Redirection'''

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|Call Forward No Replay||*61*<number>||*61||#61||'''Redirection if absent'''
|Call Forward No Replay||*61*<number>||'''*61'''||'''#61'''||'''Redirection if absent'''
(Feature incoming calls)
(Feature incoming calls)

'''Redirection'''
'''Redirection'''

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|Call Forward Busy||*67*<number>||*67||#67||'''Divert if busy'''
|'''C'''all Forward Busy||*67*<number>||'''*67'''||'''#67'''||'''Divert if busy'''
(Feature incoming calls)
(Feature incoming calls)

'''Redirection'''
'''Redirection'''

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|Call Forwarding Timeout
|Call Forwarding Timeout
(backup number)
(backup number)
|*34*<number>||*34||#34||'''Backup redirection'''
|*34*<number>||'''*34'''||'''#34'''||'''Backup redirection'''
(Feature incoming calls)
(Feature incoming calls)
|-
|-
|Call Forwardin UnRegistered
|Call Forwardin UnRegistered
(backup number)
(backup number)
|*35*<number>||*35||#35||'''Backup redirection'''
|*35*<number>||'''*35'''||'''#35'''||'''Backup redirection'''
(Feature incoming calls)
(Feature incoming calls)
|-
|-
|Parallel Ringing
|Parallel Ringing
|*11*<number>
|*11*<number>
|*11
|'''*11'''
|#11
|'''#11'''
|'''Parallel ringing with'''
|'''Parallel ringing with'''
(Feature incoming calls)
(Feature incoming calls)

'''Redirection'''
'''Redirection'''

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|Callin Line Identification Restriction
|Callin Line Identification Restriction
(Anonymously)
(Anonymously)
|*31*<dest_number>(for one call only)||*31
|*31*<dest_number>(for one call only)||'''*31'''
(for all next calls)
(for all next calls)
|#31||'''suppress number'''
|'''#31'''||'''suppress number'''
(Feature outgoing calls)
(Feature outgoing calls)
|-
|-
|Forwarded Call Rejection||-||*41||#41||'''Protection against call forwarding'''
|Forwarded Call Rejection||-||'''*41'''||'''#41'''||'''Protection against call forwarding'''
(Feature incoming calls)
(Feature incoming calls)
|-
|-
|Call Waiting||-||*66||#66||'''Call Waiting'''
|Call Waiting||-||'''*66'''||'''#66'''||'''Call Waiting'''
(Feature incoming calls)
(Feature incoming calls)

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|Do Not Disturb (DND)||-||*990||#990||'''DND'''
|Do Not Disturb (DND)||-||'''*990'''||'''#990'''||'''DND'''
(Feature incoming calls)
(Feature incoming calls)

(Programmable Keys - BLF)
(Programmable Keys - BLF)

Virtual PBX: internal only or all
Virtual PBX: internal only or all
|-
|-
|Phone Lock
|Phone Lock
| -
| -
|*77
|'''*77'''
|#77
|'''#77'''
|lock the phone
|lock the phone
|-
|-
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|*80*<groupnumber> (login)
|*80*<groupnumber> (login)
<nowiki>#</nowiki>80*<groupnumber>(logout)
<nowiki>#</nowiki>80*<groupnumber>(logout)
|*80
|'''*80'''
(login all group)
(login all group)
|#80
|'''#80'''
(logout all group)
(logout all group)
|'''Virtual PBX only!'''
|'''Virtual PBX only!'''
Login/out Grp
Login/out Grp

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|CQ login/logout (old Group)||*44*<groupnumber> (login)
|CQ login/logout (old Group)||*44*<groupnumber> (login)
<nowiki>#</nowiki>44*>groupnumber> (logout)
<nowiki>#</nowiki>44*>groupnumber> (logout)
|*44
|'''*44'''
(login all group)
(login all group)
|#44
|'''#44'''
(logout all group)
(logout all group)
|'''Virtual PBX only!'''
|'''Virtual PBX only!'''
Login/out Grp
Login/out Grp

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
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|<nowiki>-</nowiki>||'''Virtual PBX only!'''
|<nowiki>-</nowiki>||'''Virtual PBX only!'''
BLF
BLF

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|ACD Group Call Pickup||*64*<groupnumber>||-||-||'''Virtual PBX only!'''
|ACD Group Call Pickup||*64*<groupnumber>||-||-||'''Virtual PBX only!'''
BLF
BLF

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|ACD forwarding all calls||*83*<groupnumber><dest_number>
|ACD forwarding all calls||*83*<groupnumber><dest_number>

(specific forward all calls of one group to one number/group)
(specific forward all calls of one group to one number/group)

<nowiki>*</nowiki>83**<groupnumber>
<nowiki>*</nowiki>83**<groupnumber>

(forward all calls to predefined destination of this group)
(forward all calls to predefined destination of this group)

<nowiki>*</nowiki>83*<dest_number>
<nowiki>*</nowiki>83*<dest_number>

(forward all Groups to same destination number/group)
(forward all Groups to same destination number/group)

<nowiki>#</nowiki>83*<groupnumber>
<nowiki>#</nowiki>83*<groupnumber>

disable call forward all of specific group
disable call forward all of specific group
<br />||*83
<br />||'''*83'''
(all ACD group)
(all ACD group)
|#83
|'''#83'''
(all ACD group)
(all ACD group)
|'''Virtual PBX only!'''
|'''Virtual PBX only!'''
Redirection Grp
Redirection Grp

(Programmable Keys - BLF)
(Programmable Keys - BLF)
|-
|-
|AdHoc Conference
|AdHoc Conference
(Transfer up to 9 person to room
(Transfer up to 9 person to room

and call number 11)
and call number 11)
|11||11||-||'''Virtual PBX only!'''
|11||11||-||'''Virtual PBX only!'''

Revision as of 18:34, 28 December 2022

Feature Codes[edit | edit source]

These codes are also sometimes referred as "DTMF" codes, but they are not DTMF, they are "short numbers" or "feature codes"
When using a phone behind a FRITZ!Box you may need to use prefix *# before <VTX Code> from the table below
Some of the features can only be used with Service Virtual PBX !


Feature Enable/Disable + dynamically set destination Enable feature Disable feature Feature kiosk

"Manage your numbers" "Manage my IP-Phones"

Call Forwarding Unconditional *21*<number> *21 #21 Unconditional Redirection

(Feature incoming calls) Redirection (Programmable Keys - BLF)

Call Forward No Replay *61*<number> *61 #61 Redirection if absent

(Feature incoming calls) Redirection (Programmable Keys - BLF)

Call Forward Busy *67*<number> *67 #67 Divert if busy

(Feature incoming calls) Redirection (Programmable Keys - BLF)

Call Forwarding Timeout

(backup number)

*34*<number> *34 #34 Backup redirection

(Feature incoming calls)

Call Forwardin UnRegistered

(backup number)

*35*<number> *35 #35 Backup redirection

(Feature incoming calls)

Parallel Ringing *11*<number> *11 #11 Parallel ringing with

(Feature incoming calls) Redirection (Programmable Keys - BLF)

Callin Line Identification Restriction

(Anonymously)

*31*<dest_number>(for one call only) *31

(for all next calls)

#31 suppress number

(Feature outgoing calls)

Forwarded Call Rejection - *41 #41 Protection against call forwarding

(Feature incoming calls)

Call Waiting - *66 #66 Call Waiting

(Feature incoming calls) (Programmable Keys - BLF)

Do Not Disturb (DND) - *990 #990 DND

(Feature incoming calls) (Programmable Keys - BLF) Virtual PBX: internal only or all

Phone Lock - *77 #77 lock the phone
ACD login/logout *80*<groupnumber> (login)

#80*<groupnumber>(logout)

*80

(login all group)

#80

(logout all group)

Virtual PBX only!

Login/out Grp (Programmable Keys - BLF)

CQ login/logout (old Group) *44*<groupnumber> (login)

#44*>groupnumber> (logout)

*44

(login all group)

#44

(logout all group)

Virtual PBX only!

Login/out Grp (Programmable Keys - BLF)

Direct Call Pickup *45*<shortnumber> - - Virtual PBX only!

BLF (Programmable Keys - BLF)

ACD Group Call Pickup *64*<groupnumber> - - Virtual PBX only!

BLF (Programmable Keys - BLF)

ACD forwarding all calls *83*<groupnumber><dest_number>

(specific forward all calls of one group to one number/group) *83**<groupnumber> (forward all calls to predefined destination of this group) *83*<dest_number> (forward all Groups to same destination number/group) #83*<groupnumber> disable call forward all of specific group
||*83 (all ACD group)

#83

(all ACD group)

Virtual PBX only!

Redirection Grp (Programmable Keys - BLF)

AdHoc Conference

(Transfer up to 9 person to room and call number 11)

11 11 - Virtual PBX only!
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