VoIP:LDAP

Introduction LDAP

We use LDAP to manage a centralized directory that will be automatically updated on on all compatible phones. You can manage it in the VTX-Kiosk.

Enable LDAP phonebook via Kiosk (autoprovisioning)

LDAP can be enabled via VTX-Kiosk, so you don't have to manually input the LDAP-credentials on compatible, auto-provisioned phones.

Go to the "Directory"-menu, under "My Services" and "Telephony", you can than choose the related phone-service and tap "show".

At this point you can choose how you want to enable LDAP:

LDAP VTX This option enables the LDAP server integrated in the Virtual PBX. Each compatible phone will integrate a company directory and a personal directory. Please note that this works only with the VTX-LDAP, if you want to use your own LDAP-server, it has to be set up seperately. External LDAP This option allows you to activate an external LDAP server (LDAP client) And enter your configuration settings LDAP Neutral This option allows you to maintain the current configuration of your service without affecting the existing settings. Inactive LDAP This option disables the LDAP server. Be carefull, all LDAP configurations And settings will be deleted.

FAQ LDAP

Use same VTX LDAP Server on different vPBX services

You wish to have same LDAP informations on different vPBX within VTX.

• Activate VTX LDAP on one of the vPBX Services
• Get the credentials of the VTX LDAP activated on this Service
• Connect to the Kiosk of the other vPBX Services
• Activate External LDAP on all other vPBX Services and enter the credentials of first VTX LDAP (example below)

LDAP VTX (from main vPBX Service)
Password LDAP: ********************
Server: ldaps://ldap.ipvoip.ch:636
LDAP Root: o=7992737673434069316,dc=c5-pb
User name: cn=7992737673434069316,ou=DefLoc,o=7992737673434069316,dc=c5-pb

External LDAP (credentials above and how to insert for all other vPBX Services)
Protocol: LDAPS (Secure)
Server: ldap.ipvoip.ch
Port: 636
LDAP Root: o=5033022378546444361,dc=c5-pb
User name: cn=5033022378546444361,ou=DefLoc
Password: ********************

My "External LDAP" setting is not working

• Problem: You have setup a Kiosk LDAP External setup and it is not working
• Problematic: You need to identify where the problem comes from ( credentials, network, firewall, LDAP Tree, ...)
• Information: When "External LDAP" get setup in Kiosk, the only thing that VTX are doing is to push these parameters in the Yealink + Snom + Gigaset phones
• Clue: Most of the problems comes from: the LDAP suffix get added to the username, problem will be visible in Phone Web Interface LDAP setup
• Solution: Here is how to debug the problem

1. Phone : Connect to a phone (Yealink or Snom or Gigaset) and do a LDAP config screenshot to see how it is setup
2. In Kiosk : Set back LDAP setting to "LDAP Neutral" to allow you to perform LDAP setup modification on the phone (For Snom, you need to factory reset the phone)
3. Phone : Now setup your LDAP settings manually on the phone and have it working, debug the problem on the Phone and on the server
   1. Network : Your phone need to be able to reach the LDAP server
   2. Credentials : You need to enter the correct credentials on the phone to have it working
4. Phone : Once you have a working LDAP setup on the phone, compare it to the one that was pushed by the Kiosk and update the Kiosk setup to have it working