VoIP:Tuto:ACD: Difference between revisions
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| width="100%" |<div class="newtab">[[File:ACD picto.png|150px|center]] |
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| <center><big>'''Call groups based on ACD protocol, is a feature available only on Virtual PBX since February 2021.'''</big></center> |
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| <center>Before ACD, Call groups were based on Call Queue system, with less settings options.</center> |
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[[File:ACD picto.png|150px|center]] |
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<center><big>'''Call groups based on ACD protocol, is a feature available only on Virtual PBX since February 2021.'''</big></center> |
<center><big>'''Call groups based on ACD protocol, is a feature available only on Virtual PBX since February 2021.'''</big></center> |
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Revision as of 20:18, 16 February 2021
General knowledge[edit | edit source]
Here is a video that presents the ACD
How to manage Login/Logout in a group ?[edit | edit source]
From a programmable key (BLF) on your desk phone[edit | edit source]
From VTX Softphone[edit | edit source]