VoIP:Tuto:ACD: Difference between revisions

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Here is a video that presents the ACD
Here is a video that presents the ACD
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=Call group ACD - How to manage Login/Logout in a group ?= <!--T:4-->
=Call group ACD - How to manage Login/Logout in a group ?= <!--T:4-->

Revision as of 19:03, 16 February 2021

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Call group ACD (Automatic Call Distribution) - General knowledge[edit | edit source]

Here is a video that presents the ACD



Call group ACD - How to manage Login/Logout in a group ?[edit | edit source]

From a programmable key (BLF) on your desk phone[edit | edit source]


From VTX Softphone[edit | edit source]


Call group ACD - Settings and feature in detail.[edit | edit source]