VoIP:Tuto:ACD: Difference between revisions

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= Call group ACD (Automatic Call Distribution) - General knowledge=
<languages/>
Here is a video that presents the ACD
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= Call group ACD (Automatic Call Distribution) - General knowledge>=
{{#ev:youtube|wVYk9W-fw-c}}
{{#ev:youtube|wVYk9W-fw-c}}

<br>


=Call group ACD - How to manage Login/Logout in a group ?=
=Call group ACD - How to manage Login/Logout in a group ?=
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{{#ev:youtube|}}
{{#ev:youtube|}}
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Revision as of 10:55, 12 February 2021

Call group ACD (Automatic Call Distribution) - General knowledge[edit | edit source]

Here is a video that presents the ACD


Call group ACD - How to manage Login/Logout in a group ?[edit | edit source]

From a programmable key (BLF) on your desk phone[edit | edit source]


From VTX Softphone[edit | edit source]

EmbedVideo is missing a required parameter.


Call group ACD - Settings and feature in detail.[edit | edit source]

EmbedVideo is missing a required parameter.