VoIP:QuickUserGuide MobileControl: Difference between revisions

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(→‎Sign in: login to MC Android + iOS)
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|[[File:MC kiosk activatedFreeVersion contact MobileNumber.jpg|alt=FREE VERSION (MC)|thumb|FREE VERSION activated]]
|[[File:MC kiosk activatedFreeVersion contact MobileNumber.jpg|alt=FREE VERSION (MC)|thumb|FREE VERSION activated]]
|
|
# Go to My Services - Telephony - Manage your number(s)
#Go to My Services - Telephony - Manage your number(s)
# Edit your number
#Edit your number
# Open TAB SOFTPHONES
#Open TAB SOFTPHONES
# Activate Mobile Control (FREE VERSION). Info: a contact with a mobilenumber need to get assigned
#Activate Mobile Control (FREE VERSION). Info: a contact with a mobilenumber need to get assigned
# Get your credentials to be able to setup your MobileControl<br>
#Get your credentials to be able to setup your MobileControl<br>

'''Username''': +41xxxxxxxxx@m.ipvoip.ch (or old format xxxx@xx.xxxxxx.bus.ipvoip.ch)<br>
'''Username''': +41xxxxxxxxx@m.ipvoip.ch (or old format xxxx@xx.xxxxxx.bus.ipvoip.ch)<br>
'''Password''': ********<br>
'''Password''': ********<br>
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|[[File:MC kiosk full-version.jpg|alt=MobileCommunicator Full Version|thumb|FULL VERSION activated]]
|[[File:MC kiosk full-version.jpg|alt=MobileCommunicator Full Version|thumb|FULL VERSION activated]]
|
|
# Go to Manage my IP-Phones - PHONES CONNECTED TO A NUMBER
#Go to Manage my IP-Phones - PHONES CONNECTED TO A NUMBER
# Check if your phonenumber is connected to a Mobile Communicator.
#Check if your phonenumber is connected to a Mobile Communicator.
# If not, scroll down to AVAILABLE PHONES and assign a Mobile Communicator to your number (if no Mobile Communicator is available, contact your VTX adviser to get a license activated)
#If not, scroll down to AVAILABLE PHONES and assign a Mobile Communicator to your number (if no Mobile Communicator is available, contact your VTX adviser to get a license activated)
# Once assigned to your number go back to Manage your number(s)
#Once assigned to your number go back to Manage your number(s)
# Edit your number
#Edit your number
# Open TAB SOFTPHONES
#Open TAB SOFTPHONES
# Get your credentials to be able to setup your MobileControl<br>
#Get your credentials to be able to setup your MobileControl<br>

'''Username''': +41xxxxxxxxx@m.ipvoip.ch (or old format xxx@xx.xxxxxx.bus.ipvoip.ch)<br>
'''Username''': +41xxxxxxxxx@m.ipvoip.ch (or old format xxx@xx.xxxxxx.bus.ipvoip.ch)<br>
'''Password''': ********<br>
'''Password''': ********<br>
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===Sign in===
===Sign in===

{| class="wikitable"
|+[[File:Android-logo.png|frameless|left|20x20px]]
![[File:Android-logo.png|frameless|left|20x20px]]
!Open APP and click START
!Enter server and click CONTINUE
!Enter username - CONTINUE
Enter passwort - NEXT
|-
|PAID VERSON
|[[File:Android MC start.jpg|alt=open app and click START|thumb]]
|[[File:Android MC start server.jpg|thumb]]
|[[File:Android MC start credentials.jpg|thumb]]
|}


{| class="wikitable"
|+[[File:IOS-logo.png|frameless|left|20x20px]]
!
!Open APP and click START
!Enter server and click CONTINUE
!Enter username - CONTINUE
Enter password - CONTINUE
|-
|PAID VERSION
|[[File:IOS MC start.jpg|thumb]]
|[[File:IOS MC start server.jpg|thumb]]
|[[File:IOS MC credentials.jpg|thumb]]
|}


===Sign out===
===Sign out===

Revision as of 17:28, 12 January 2024


MobileControl brings office phone functions to your smartphone (Android and iPhone). Using MobileControl Softphone, you can make VoIP calls with your office phone number or manage your contacts using your smartphone.
The free version can be used to control your landline calls via your mobile. To make and receive IP calls, please contact your VTX advisor for licence adtivation.


Android & iOS Call back Call/Answer Transfer 3-Way Conférence Phone Book Contact Search Call journal In/Out/Missed Rich Presence Call Forward Price / month
in CHF incl. VAT
MobileControl-logo.png
MobileControl (free version) 		● ● ○ ○ ○ ● ● ● ○ ○ Free
MobileControl-logo.png
MobileCommunicator (paid version) 		● ● ● ● ● ● ● ● ● ● CHF 3.-

● Functionality is available in this version

○ Functionality is not available in this version

FIX ME: add an overview of iPhone MC and Android MC

First steps[edit | edit source]

The MobileControl app is available for different mobile devices

Supported operation systems[edit | edit source]

Android-logo.png

Android as of version 4.4 (KitKat)

IOS-logo.png

as of iOS 13

Download MobileControl[edit | edit source]

Android-logo.png

Google Play Store - Communi5 MobileControl

IOS-logo.png

App Store - Communi5 MobileControl UC

You can download MobileControl from the respective app store.
The app is free of charge. (You may incur costs for the download, however).

Android-logo.png
Android Google Play Store
Android download Communi5 MobileControl UC
 Android: Open "Play Store" (Google)

Search for "Communi5 MobileControl"

Choose "Communi5 MobileControl UC"

click on "Install"

Open the application and continue with next step

IOS-logo.png
iOS App Store
iOS download Communi5 MobileControl
 iPhone: Open "App Store" (iOS)

Search for "Communi5 MobileControl"

Choose "Communi5 MobileControl"

click on "download" - icon

Open the application and continue with next step

Update MobileControl[edit | edit source]

TO FIX

Requirements - Activate Mobile Control - Get your credentials[edit | edit source]

  • Prerequisit: Application activated + have Softphone credentials (Username + Password + Server) - sent by your Partner or Admin or visible in Kiosk (if you have access).
    • For "FREE VERSION": Activate MOBILE APPLICATION "Mobile Control" via Kiosk (Selfcare VTX customers) on your number in TAB "SOFTPHONES" by clicking on "Activate Mobile Control" - Credentials will be shown on TAB "SOFTPHONES" (INFO: The Number need to be assigned to a Contact which also contains your Mobile Number)
    • For "PAID VERSION": Have assigned your number in Kiosk (Selfcare VTX customers) to your number. Visible, if activated in TAB "SOFTPHONES" - if it is not the case, contact your VTX Advisor for licence activation to have your credentials visible or get them from your Partner or Administrator.
Activate Mobile Control (FREE and PAID VERSION) and get your credentials from VTX Selfcare "Kiosk"
Android-logo.png
IOS-logo.png
FREE VERSION
Mobile Control Free Version
Activate FREE VERSION
FREE VERSION (MC)
FREE VERSION activated
  1. Go to My Services - Telephony - Manage your number(s)
  2. Edit your number
  3. Open TAB SOFTPHONES
  4. Activate Mobile Control (FREE VERSION). Info: a contact with a mobilenumber need to get assigned
  5. Get your credentials to be able to setup your MobileControl

Username: +41xxxxxxxxx@m.ipvoip.ch (or old format xxxx@xx.xxxxxx.bus.ipvoip.ch)
Password: ********
server (for mobile): m.ipvoip.ch

PAID VERSION
Assign Mobile Communicator
MobileCommunicator Full Version
FULL VERSION activated
  1. Go to Manage my IP-Phones - PHONES CONNECTED TO A NUMBER
  2. Check if your phonenumber is connected to a Mobile Communicator.
  3. If not, scroll down to AVAILABLE PHONES and assign a Mobile Communicator to your number (if no Mobile Communicator is available, contact your VTX adviser to get a license activated)
  4. Once assigned to your number go back to Manage your number(s)
  5. Edit your number
  6. Open TAB SOFTPHONES
  7. Get your credentials to be able to setup your MobileControl

Username: +41xxxxxxxxx@m.ipvoip.ch (or old format xxx@xx.xxxxxx.bus.ipvoip.ch)
Password: ********
server (for mobile): m.ipvoip.ch

Sign in - Sign out - Turn off[edit | edit source]

Sign in[edit | edit source]

Android-logo.png
Android-logo.png
 Open APP and click START Enter server and click CONTINUE Enter username - CONTINUE

Enter passwort - NEXT

PAID VERSON
open app and click START
Android MC start server.jpg
Android MC start credentials.jpg


IOS-logo.png
Open APP and click START Enter server and click CONTINUE Enter username - CONTINUE

Enter password - CONTINUE

PAID VERSION
IOS MC start.jpg
IOS MC start server.jpg
IOS MC credentials.jpg

Sign out[edit | edit source]

Turn off[edit | edit source]

Devices - Numbers - Call Mode[edit | edit source]

Manage calls[edit | edit source]

Make a call[edit | edit source]

Receive calls[edit | edit source]

Transfer calls[edit | edit source]

Options[edit | edit source]

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