VoIP:QuickUserGuide MobileControl: Difference between revisions
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! colspan="4" |Activate Mobile Control (FREE and PAID VERSION) and get your credentials from VTX Selfcare "Kiosk"  | 
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! colspan="4" |Credentials needed in: VTX Selfcare "Kiosk" - TAB "Softphones"  | 
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| colspan="4" |[[File:Android-logo.png|frameless|left|20x20px]]  | 
  | colspan="4" |[[File:Android-logo.png|frameless|left|20x20px]][[File:IOS-logo.png|frameless|left|20x20px]]  | 
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|'''FREE VERSION'''  | 
  |'''FREE VERSION'''  | 
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|[[File:MC kiosk activatedFreeVersion contact MobileNumber.jpg|alt=FREE VERSION (MC)|thumb|FREE VERSION activated]]  | 
  |[[File:MC kiosk activatedFreeVersion contact MobileNumber.jpg|alt=FREE VERSION (MC)|thumb|FREE VERSION activated]]  | 
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# Go to My Services - Telephony - Manage your number(s)  | 
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# Edit your number  | 
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# Open TAB SOFTPHONES  | 
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# Activate Mobile Control (FREE VERSION)  (a contact with a mobilenumber need to get assigned)  | 
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# Get your credentials to be able to setup your MobileControl  '''Username''': +41xxxxxxxxx@m.ipvoip.ch (or old format xxxx@xx.xxxxxx.bus.ipvoip.ch)  '''Password''': ********  '''server (for mobile)''': m.ipvoip.ch  | 
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|'''PAID VERSION'''  | 
  |'''PAID VERSION'''  | 
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|[[File:MC kiosk assign FullVersion.jpg|thumb|Assign Mobile Communicator]]  | 
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|[[File:MC kiosk full-version.jpg|alt=MobileCommunicator Full Version|thumb|FULL VERSION activated]]  | 
  |[[File:MC kiosk full-version.jpg|alt=MobileCommunicator Full Version|thumb|FULL VERSION activated]]  | 
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# Go to Manage my IP-Phones - PHONES CONNECTED TO A NUMBER  | 
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# Check if your phonenumber is connected to a Mobile Communicator.  | 
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# If not, scroll down to AVAILABLE PHONES and assign a Mobile Communicator to your number  (if no Mobile Communicator is available, contact your VTX adviser to get a license activated)  | 
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# Once assigned to your number go  back to Manage your number(s)  | 
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# Edit your number  | 
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# Open TAB SOFTPHONES  | 
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# Get your credentials to be able to setup your MobileControl  '''Username''': +41xxxxxxxxx@m.ipvoip.ch (or old format xxx@xx.xxxxxx.bus.ipvoip.ch)  '''Password''': ********  '''server (for mobile)''': m.ipvoip.ch  | 
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Revision as of 14:31, 12 January 2024
The free version can be used to control your landline calls via your mobile. To make and receive IP calls, please contact your VTX advisor for licence adtivation.  | 
| Android & iOS | Call back | Call/Answer | Transfer | 3-Way Conférence | Phone Book | Contact Search | Call journal In/Out/Missed | Rich Presence | Call Forward | Price / month in CHF incl. VAT  | |
| MobileControl (free version) | ● | ● | ○ | ○ | ○ | ● | ● | ● | ○ | ○ | Free | 
| MobileCommunicator (paid version) | ● | ● | ● | ● | ● | ● | ● | ● | ● | ● | CHF 3.- | 
● Functionality is available in this version
○ Functionality is not available in this version
FIX ME: add an overview of iPhone MC and Android MC
First steps[edit | edit source]
The MobileControl app is available for different mobile devices
Supported operation systems[edit | edit source]
 Android as of version 4.4 (KitKat)
 as of iOS 13
Download MobileControl[edit | edit source]
 Google Play Store - Communi5 MobileControl
 App Store - Communi5 MobileControl UC
You can download MobileControl from the respective app store.
The app is free of charge. (You may incur costs for the download, however).
| Android: Open "Play Store" (Google)
 Search for "Communi5 MobileControl" Choose "Communi5 MobileControl UC" click on "Install" Open the application and continue with next step
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| iPhone: Open "App Store" (iOS)
 Search for "Communi5 MobileControl" Choose "Communi5 MobileControl" click on "download" - icon Open the application and continue with next step  | ||
Update MobileControl[edit | edit source]
Sign in - Sign out - Turn off[edit | edit source]
Sign in[edit | edit source]
- Prerequisit: Application activated + have Softphone credentials (Username + Password + Server) - sent by your Partner or Admin or visible in Kiosk (if you have access).
- For "FREE VERSION": Activate MOBILE APPLICATION "Mobile Control" via Kiosk (Selfcare VTX customers) on your number in TAB "SOFTPHONES" by clicking on "Activate Mobile Control" - Credentials will be shown on TAB "SOFTPHONES" (INFO: The Number need to be assigned to a Contact which also contains your Mobile Number)
 - For "PAID VERSION": Have assigned your number in Kiosk (Selfcare VTX customers) to your number. Visible, if activated in TAB "SOFTPHONES" - if it is not the case, contact your VTX Advisor for licence activation to have your credentials visible or get them from your Partner or Administrator.
 
 
| Activate Mobile Control (FREE and PAID VERSION) and get your credentials from VTX Selfcare "Kiosk" | |||
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| FREE VERSION | 
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| PAID VERSION | 
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