VoIP:QuickUserGuide Snom: Difference between revisions

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<languages/>
<translate>
<br>
{{Notice|1=On the Snom series, some models have dedicated keys for ['''On Hold'''] and ['''Transfer'''].}}
<br>
<br>
{| class="wikitable" style="width:100%; text-align:center;"
{| class="wikitable" style="width:100%; text-align:center;"
| rowspan="3" |'''<big>Dedicated Keys</big>'''
| colspan="6" |'''<big>SNOM - SIP PHONES</big>'''
| colspan="6" |'''<big>SNOM - SIP PHONES</big>'''
|-
|-
|[[File:D120.png|frameless|150x150px]]
|[[File:D120.png|frameless|150x150px|link=]]
|[[File:D715.png|frameless|150x150px]]
|[[File:D715.png|frameless|150x150px|link=]]
|[[File:D725.png|frameless|150x150px]]
|[[File:D725.png|frameless|150x150px|link=]]
|[[File:D745.png|center|frameless|150x150px]]
|[[File:D745.png|center|frameless|150x150px|link=]]
|[[File:D765.png|center|frameless|150x150px]]
|[[File:D765.png|center|frameless|150x150px|link=]]
|[[File:D785.png|center|frameless|150x150px]]
|[[File:D785.png|center|frameless|150x150px|link=]]
|-
|-
|'''D120'''
|'''D120'''
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|'''D765'''
|'''D765'''
|'''D785'''
|'''D785'''
|-
|[[File:Snom - Dedicated key on hold.jpg|center|frameless|100x100px]]'''On hold'''
|'''<big>●</big>'''
|<big>○</big>
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|-
|[[File:Snom - Dedicated key transfer.jpg|center|frameless|100x100px]]'''Transfer'''
|'''<big>●</big>'''
|<big>○</big>
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|}
|}
<br>
● ''<small>There is a dedicated Key available on this device</small>''<br>
○ ''<small>There is no dedicated Key available on this device</small>''
<br>
<br>
<br>
<br>
==Make a call==
==Make a call== <!--T:1-->
<br>
<br>
1. Pick up the phone.
1. Pick up the phone.
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<br>
<br>
<br>
<br>

==Receive a call==
==Receive a call==
<br>
<br>
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2. If you want to answer a call ringing on another extension, pick up the handset and press the key corresponding to the line you wish to answer.
2. If you want to answer a call ringing on another extension, pick up the handset and press the key corresponding to the line you wish to answer.
3. At the end of the conversation, hang up.
3. At the end of the conversation, hang up.
<br>
<br>
<br>


==Call Transfer with announce // Transfert d'appel avec annonce==
==Call Transfer with announce // Transfert d'appel avec annonce== <!--T:2-->
<br>
<br>
1. You are <u>'''on a call'''</u>
1. You are <u>'''on a call'''</u>
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[[File:Snom - Key on hold.jpg|center|frameless|400x400px]]
[[File:Snom - Key on hold.jpg|center|frameless|400x400px]]
<br>
<br>

3.1 <u>'''Dial the phone number'''</u> of the person to whom you want to transfer the waiting call <u>'''and validate'''</u>.<br>
3.1 <u>'''Dial the phone number'''</u> of the person to whom you want to transfer the waiting call <u>'''and validate'''</u>.<br>
or<br>
or<br>
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or<br>
or<br>
3.3 Press the <u>'''phone book key'''</u> to select you destinataire '''<u>and validate</u>'''. The phone book key is under the display
3.3 Press the <u>'''phone book key'''</u> to select you destinataire '''<u>and validate</u>'''. The phone book key is under the display
<br>
[[File:Snom - Key Phone Book.jpg|center|frameless|400x400px]]
[[File:Snom - Key Phone Book.jpg|center|frameless|400x400px]]
<br>
<br>

4. <u>'''Inform the caller'''</u> that you will be transferring a call.<br>
4. <u>'''Inform the caller'''</u> that you will be transferring a call.<br>
5. Just under the display, press the <u>'''key (transfer)'''</u>.
5. Just under the display, press the <u>'''key (transfer)'''</u>.
<br>
[[File:Snom - Key transfer.jpg|center|frameless|400x400px]]
[[File:Snom - Key transfer.jpg|center|frameless|400x400px]]
<br> 6. Validate the transfer by the <u>'''key (validate)'''</u>
<br>

6. Validate the transfer by the <u>'''key (validate)'''</u>
[[File:Snom - Key validation.jpg|center|frameless|400x400px]]
[[File:Snom - Key validation.jpg|center|frameless|400x400px]]
<br>
<br>


==Call transfer without announce / Transfert d'appel sans annonce==
==Call transfer without announce / Transfert d'appel sans annonce== <!--T:3-->
<br>
<br>
1. You are '''<u>on a call</u>'''<br>
1. You are '''<u>on a call</u>'''<br>
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[[File:Snom - Key Phone Book.jpg|center|frameless|400x400px]]
[[File:Snom - Key Phone Book.jpg|center|frameless|400x400px]]
<br>
<br>
==Dedicated Keys==
<br>
<br>
==Conference more than 3 people== <!--T:4-->
{{Notice|1=On the Snom series, some models have dedicated keys for ['''On Hold'''] and ['''Transfer'''].}}
<br>
<br>
If you want to include '''more than 3 people''' in a conference on the fly, repeat the following action to each of your interlocutors :<br>
{| class="wikitable" style="width:100%; text-align:center;"
1.Establish the '''first liaison''' with one of the interlocutors:
| rowspan="3" |'''<big>Dedicated Keys</big>'''
2.Press the "Transfer" key and '''dial 11''' (the call is then hung up, your correspondent enters a virtual conference room):
| colspan="6" |'''<big>SNOM - SIP PHONES</big>'''
3.'''Call back another''' correspondent, etc.<br>
|-
After calling all your correspondent according to the method above, '''dial 11''', then join the conference room
|[[File:1884-01.png|frameless|150x150px|link=https://wiki.interne.smart-telecom.ch/wiki/File:1884-01.png]]
|[[File:683-01.png|frameless|150x150px|link=https://wiki.interne.smart-telecom.ch/wiki/File:683-01.png]]
|[[File:774-01.png|frameless|150x150px|link=https://wiki.interne.smart-telecom.ch/wiki/File:774-01.png]]
|[[File:840-01.png|center|frameless|150x150px|link=https://wiki.interne.smart-telecom.ch/wiki/File:840-01.png]]
|[[File:685-01.png|center|frameless|150x150px|link=https://wiki.interne.smart-telecom.ch/wiki/File:685-01.png]]
|[[File:1877-01.png|center|frameless|150x150px|link=https://wiki.interne.smart-telecom.ch/wiki/File:1877-01.png]]
|-
|'''D120'''
|'''D715'''
|'''D725'''
|'''D745'''
|'''D765'''
|'''D785'''
|-
|[[File:Snom - Dedicated key on hold.jpg|center|100x100px|frameless]]'''On hold'''
|'''<big>●</big>'''
|<big>○</big>
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|-
|[[File:Snom - Dedicated key transfer.jpg|center|100x100px|frameless]]'''Transfer'''
|'''<big>●</big>'''
|<big>○</big>
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|'''<big>●</big>'''
|}

● ''<small>There is a dedicated Key available on this device</small>''<br>
○ ''<small>There is no dedicated Key available on this device</small>''
<br>
<br>
<br>
<br>


==Do not disturb== <!--T:5-->
==Conference more than 3 people==
<br>
<br>
By pressing the "<big>'''DND'''</big>" button, your phone switches to DND (Do Not Disturb) mode.<br>
If you want to include more than 3 people in a conference on the fly, repeat the following action to each of your interlocutors :<br>
A second press deactivates the (do not disturb) function.
1.Establish the first liaison with one of the interlocutors:
2.Press the "Transfer" key and dial 11 (the call is then hung up, your correspondent enters a virtual conference room):
3.Call back another correspondent, etc.<br>
After calling all your correspondent according to the method above, dial 11, then join the conference room
<br>
<br>


==Vocal Messageries== <!--T:6-->
==Do not disturb==
<br>
<br>
By pressing the "DND" button, your phone switches to DND (do not disturb) mode.<br>
To reach your voice mail, call your full phone number preceded by '''086'''. Ex: '''086 [your 10-digit number]'''. <br>
For more information about voicemail, please visit our website [https://www.vtx.ch www.vtx.ch].
A second press deactivates the (do not disturb) function.
<br>
<br>
==Vocal Messageries==
<br>
To reach your voice mail, call your full phone number preceded by 086. Ex: 086 [your 10-digit number]. <br>
For more information about voicemail, please visit our website www.vtx.ch.
<br>
<br>

</translate>

Latest revision as of 15:03, 18 March 2021

Other languages:



Dedicated Keys SNOM - SIP PHONES
D120.png D715.png D725.png
D745.png
D765.png
D785.png
D120 D715 D725 D745 D765 D785
Snom - Dedicated key on hold.jpg
On hold
Snom - Dedicated key transfer.jpg
Transfer


There is a dedicated Key available on this device
There is no dedicated Key available on this device

Make a call[edit | edit source]


    1. Pick up the phone.
    2. Dial the phone number (preceded by 0 if necessary) for an external call or the short number at 4 digits for an internal call. 
    3. All short numbers are visible in the Kiosk directory.
    4. Press the key OK to initiate the call.
    5. At the end of the call, hang up.



Receive a call[edit | edit source]


    1. If your phone rings, pick up the phone and you are connected to the phone number that is displayed on the screen.
    2. If you want to answer a call ringing on another extension, pick up the handset and press the key corresponding to the line you wish to answer.
    3. At the end of the conversation, hang up. 



Call Transfer with announce // Transfert d'appel avec annonce[edit | edit source]


    1. You are on a call
    2. Under the display, press the key (On Hold)


Snom - Key on hold.jpg


         3.1 Dial the phone number of the person to whom you want to transfer the waiting call and validate.
or
3.2 Press the Programmable key, if you have one to reach the concerned person.
or
3.3 Press the phone book key to select you destinataire and validate. The phone book key is under the display


Snom - Key Phone Book.jpg


    4. Inform the caller that you will be transferring a call.
5. Just under the display, press the key (transfer).


Snom - Key transfer.jpg


6. Validate the transfer by the key (validate)

Snom - Key validation.jpg


Call transfer without announce / Transfert d'appel sans annonce[edit | edit source]


    1. You are on a call
2. Under the display, press the key (transfer)
Snom - Key transfer.jpg


         3.1 Dial the phone number of the person to whom you want to transfer the waiting call and validate.
or
3.2 Press the Programmable key, if you have one to reach the concerned person.
or
3.3 Press the phone book key to select you destinataire and validate. The phone book key is under the display
Snom - Key Phone Book.jpg



Conference more than 3 people[edit | edit source]


  If you want to include more than 3 people in a conference on the fly, repeat the following action to each of your interlocutors :
1.Establish the first liaison with one of the interlocutors: 2.Press the "Transfer" key and dial 11 (the call is then hung up, your correspondent enters a virtual conference room): 3.Call back another correspondent, etc.
After calling all your correspondent according to the method above, dial 11, then join the conference room



Do not disturb[edit | edit source]


  By pressing the "DND" button, your phone switches to DND (Do Not Disturb) mode.
A second press deactivates the (do not disturb) function.


Vocal Messageries[edit | edit source]


  To reach your voice mail, call your full phone number preceded by 086. Ex: 086 [your 10-digit number]. 
For more information about voicemail, please visit our website www.vtx.ch.