FAQ:VoIP:LDAP: Difference between revisions
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==Use same VTX LDAP Server on different vPBX services== |
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You wish to have same LDAP informations on different vPBX within VTX. |
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* Activate VTX LDAP on one of the vPBX Services |
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* Get the credentials of the VTX LDAP activated on this Service |
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* Connect to the Kiosk of the other vPBX Services |
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* Activate External LDAP on all other vPBX Services and enter the credentials of first VTX LDAP (example below) |
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'''LDAP VTX''' (from main vPBX Service)<br> |
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Password LDAP: '''********************'''<br> |
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Server: ldaps://'''ldap.ipvoip.ch''':'''636'''<br> |
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LDAP Root: '''o=7992737673434069316,dc=c5-pb'''<br> |
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User name: '''cn=7992737673434069316,ou=DefLoc''',o=7992737673434069316,dc=c5-pb<br> |
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'''External LDAP''' (credentials above and how to insert for all other vPBX Services)<br> |
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Protocol: '''LDAPS (Secure)'''<br> |
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Server: '''ldap.ipvoip.ch'''<br> |
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Port: '''636'''<br> |
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LDAP Root: '''o=5033022378546444361,dc=c5-pb'''<br> |
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User name: '''cn=5033022378546444361,ou=DefLoc'''<br> |
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Password: '''********************'''<br> |
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==My "External LDAP" setting is not working== |
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* '''Problem''': You have setup a Kiosk LDAP External setup and it is not working |
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* '''Problematic''': You need to identify where the problem comes from ( credentials, network, firewall, LDAP Tree, ...) |
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* '''Information''': When "External LDAP" get setup in Kiosk, the only thing that VTX are doing is to push these parameters in the Yealink + Snom + Gigaset phones |
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* '''Clue''': Most of the problems comes from: ''the LDAP suffix get added to the username'', problem will be visible in Phone Web Interface LDAP setup |
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* '''Solution''': Here is how to debug the problem |
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# Phone : Connect to a phone (Yealink or Snom or Gigaset) and do a LDAP config screenshot to see how it is setup |
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# In Kiosk : Set back LDAP setting to "LDAP Neutral" to allow you to perform LDAP setup modification on the phone (For Snom, you need to factory reset the phone) |
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# Phone : Now setup your LDAP settings manually on the phone and have it working, debug the problem on the Phone and on the server |
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## Network : Your phone need to be able to reach the LDAP server |
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## Credentials : You need to enter the correct credentials on the phone to have it working |
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# Phone : Once you have a working LDAP setup on the phone, compare it to the one that was pushed by the Kiosk and update the Kiosk setup to have it working |
Latest revision as of 17:45, 8 April 2025
Use same VTX LDAP Server on different vPBX services[edit | edit source]
You wish to have same LDAP informations on different vPBX within VTX.
- Activate VTX LDAP on one of the vPBX Services
- Get the credentials of the VTX LDAP activated on this Service
- Connect to the Kiosk of the other vPBX Services
- Activate External LDAP on all other vPBX Services and enter the credentials of first VTX LDAP (example below)
LDAP VTX (from main vPBX Service)
Password LDAP: ********************
Server: ldaps://ldap.ipvoip.ch:636
LDAP Root: o=7992737673434069316,dc=c5-pb
User name: cn=7992737673434069316,ou=DefLoc,o=7992737673434069316,dc=c5-pb
External LDAP (credentials above and how to insert for all other vPBX Services)
Protocol: LDAPS (Secure)
Server: ldap.ipvoip.ch
Port: 636
LDAP Root: o=5033022378546444361,dc=c5-pb
User name: cn=5033022378546444361,ou=DefLoc
Password: ********************
My "External LDAP" setting is not working[edit | edit source]
- Problem: You have setup a Kiosk LDAP External setup and it is not working
- Problematic: You need to identify where the problem comes from ( credentials, network, firewall, LDAP Tree, ...)
- Information: When "External LDAP" get setup in Kiosk, the only thing that VTX are doing is to push these parameters in the Yealink + Snom + Gigaset phones
- Clue: Most of the problems comes from: the LDAP suffix get added to the username, problem will be visible in Phone Web Interface LDAP setup
- Solution: Here is how to debug the problem
- Phone : Connect to a phone (Yealink or Snom or Gigaset) and do a LDAP config screenshot to see how it is setup
- In Kiosk : Set back LDAP setting to "LDAP Neutral" to allow you to perform LDAP setup modification on the phone (For Snom, you need to factory reset the phone)
- Phone : Now setup your LDAP settings manually on the phone and have it working, debug the problem on the Phone and on the server
- Network : Your phone need to be able to reach the LDAP server
- Credentials : You need to enter the correct credentials on the phone to have it working
- Phone : Once you have a working LDAP setup on the phone, compare it to the one that was pushed by the Kiosk and update the Kiosk setup to have it working